Director of Programme Services

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Job Description

Build an Aviation Career You're Proud Of

At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term.

Key Responsibilities:

Leadership and Management:

• Lead and manage the programme services team responsible for component repairs and supply chain.
• Develop and implement strategic plans to enhance the efficiency and effectiveness of repair operations and supply chain processes.
• Foster a culture of continuous improvement, innovation, and excellence within the team.

Repairs and Maintenance:

• Oversee the repairs and maintenance of components, ensuring high-quality standards and timely delivery.
• Implement best practices and standardized procedures for repair operations to optimize turnaround times and costs.
• Monitor and analyze repair data to identify trends, areas for improvement, and opportunities for cost reduction including growing repair capability.

Supply Chain Management:

• Manage the end-to-end supply chain for components, including procurement, inventory management, logistics, and distribution.
• Develop and maintain relationships with key suppliers and partners to ensure reliable and cost-effective sourcing of materials and services.
• Implement supply chain strategies that enhance operational efficiency, reduce costs, and mitigate risks.

Program Management:

• Coordinate and manage multiple programs and projects related to repairs and supply chain, ensuring alignment with organizational goals and objectives.
• Develop and monitor key performance indicators (KPIs) to track program progress, performance, and impact.
• Prepare and present regular reports to senior management on program status, performance metrics, and strategic initiatives.

Customer Satisfaction:

• Ensure a high level of customer satisfaction by delivering reliable, high-quality repair services and efficient supply chain operations.
• Address and resolve customer issues and complaints in a timely and effective manner.
• Implement feedback mechanisms to continuously improve customer service and operational performance.

Qualifications:

• Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field. A Master's degree or relevant certifications (e.g., PMP, Six Sigma) is preferred.
• Minimum of 10 years of experience in supply chain management, repair operations, or program management, with at least 5 years in a leadership role.
• Strong understanding of repair processes, supply chain principles, and program management methodologies.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to develop and implement strategic plans, drive operational improvements, and achieve cost savings.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Experience with ERP systems and supply chain management software is highly desirable.

This is not an exhaustive list and from time to time additional responsibilities may be provided directly from your Line Manager.

Benefits that make life better:

• 206 hours annual leave per year for employees working 37 hours per week, plus 8 public holidays
• 4% employer match pension scheme
• YuLife wellbeing services, including 24/7 virtual GP service, Employee Assistance Program, personalised online fitness programs, and many more!
• Bonus opportunities
• Generous paid sick leave
• Life assurance cover
• Salary sacrifice cycle to work scheme
• Onsite gym at both the Fleetlands and Almondbank sites
• Eye test vouchers
• Seasonal flu jabs administered on site each year by Bupa
• Learning and training opportunities

About Us

Raising the Standard of Excellence since 1911
With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.

Inclusivity Is Our Standard
It is StandardAero's policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.