Director of Program Management

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Job Description

JOB OVERVIEW

This role is responsible for leading and managing the project management function at the Morpeth site. The Head of Project Management will ensure that the highest standards of patient and customer centricity are applied and embedded, and that exceptional customer service is received in the delivery of all projects.

The main focus of this role is to successfully deliver on project commitments, on time and in full. To provide line manager and technical support to the project management team, to enable them to coordinate all technical, financial and service aspects of a project.

Through strong collaboration with other departments, the Head of Project Management will drive all aspects of Safety, Quality, Delivery, Cost (and budgetary) performance within the project management team.

The individual will be a key change agent in driving performance, compliance and delivery within the project management team and wider technical services group.

The role requires a good understanding of all aspects of the Clinical Trial Supply Chain and drug product life cycle, including a sound understanding of Good Manufacturing and Clinical Practices.

The role requires competent use of Piramal Healthcare systems and SOPs.

KEY RESPONSIBILITIES

• To lead the Project Management team, giving support and direction to enable the project management team to provide the highest standards of service to our customers. Ensuring that all people management actions are competed in a timely manner within the team, specifically in relation to the annual performance management process. Responsible for evaluating performance of individuals against KRA's for the team.
• To operate an effective project management system to coordinate activities between departments on site. Identify and implement training needs and system improvements within the project management team. Makes continuous improvement a priority.
• Coordination and communication of all relevant activities to all relevant parties using suitable and effective planning tools, to ensure that milestones and critical activities and responsibilities are clear, and timelines and budget are achieved.
• Represent the site, with respect to projects and project management, in discussions with other Piramal sites and corporate functions.
• Lead or coordinate large and special projects both at Morpeth and, where linked to other PPS locations (Site Improvement Plan / Long term site plan).
• Provide oversight to the Project Management team for all aspects of current projects, including invoicing and contract management. Monitor change in scope of contracts and raise project change notifications where appropriate. Support the proposal writer in creation of change orders and new proposals where appropriate.
• Provision of knowledge and advice on technical aspects of new project set up and ongoing management.
• Own and participate in Operational Excellence Activities both within the Project Management function and cross functionally to introduce process improvements.
• Manage effective communication of project progress with clients, facilitate technical discussions and ensure appropriate escalation of problems and delays.
• Responsible for supporting the project managers in the identification concerns/risk and leads the drive to recover situations. Will drive the escalation/liaison process as required to minimise any negative impact to customers.
• Provide a point of escalation for projects and resolve issues to turn troubled projects around. Perform project performance reviews to drive improvements going forward.

Qualifications

ESSENTIAL QUALIFICATION:

Educated to at least BSc level in relevant business or Technical discipline. Project Manager qualification - Prince 2, PMP, CAPM would be desirable.

RELEVANT EXPERIENCE:

The Head of Project Management should have solid and demonstrable experience in project management, leading complex projects, in a fast-paced, regulated environment, as well as commercial acumen..

About Us

In the three decades of its existence, Piramal Group has pursued a twin strategy of both organic and inorganic growth.

Driven by its core values, Piramal Group steadfastly pursues inclusive growth, while adhering to ethical and values-driven practices.

Equal employment opportunity

Piramal Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetics, or other applicable legally protected characteristics.

We base our employment decisions on merit considering qualifications, skills, performance, and achievements. We endeavor to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruitment, selection, training, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions, including reasonable accommodation for qualified individuals with disabilities as well as individuals with needs related to their religious observance or practice.

About the Team

Piramal Pharma Solutions (PPS) is a Contract Development and Manufacturing Organization (CDMO) offering end-to-end development and manufacturing solutions across the drug life cycle. We serve our customers through a globally integrated network of facilities in North America, Europe, and Asia. This enables us to offer a comprehensive range of services including drug discovery solutions, process & pharmaceutical development services, clinical trial supplies, commercial supply of APIs, and finished dosage forms. We also offer specialized services such as the development and manufacture of highly potent APIs, antibody-drug conjugations, sterile fill/finish, peptide products & services, and potent solid oral drug products. PPS also offers development and manufacturing services for biologics including vaccines, gene therapies, and monoclonal antibodies, made possible through Piramal Pharma Limited's investment in Yapan Bio Private Limited. Our track record as a trusted service provider with experience across varied technologies makes us a partner of choice for innovators and generic companies worldwide.