Director of Practice and Clinical Services - Small Animal

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We have an exciting opportunity to join and lead a well-established and experienced veterinary team in a friendly, busy 2 branch practice, where teamwork and contextualised care are the priorities.

Established more than 60 years ago, Berry House represents traditional values combined with innovative and holistic patient and client care. Based in the centre of the cosmopolitan and attractive market town of Hitchin and benefitting from excellent road and rail links to London and further afield (including an airport within 10 miles).

IVC Evidensia is the UK and Europe's leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners.

At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more clinical impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment-at every stage of their career.
How You'll Make a Difference

As Director of Clinical Services, you will provide senior clinical leadership across a large practice, hospital, or group of services, setting and delivering the clinical vision in line with IVC Evidensia's strategy, standards, and values.

You'll oversee clinical governance, quality improvement, and performance across services, working closely with senior operational leaders to drive excellent patient outcomes, sustainable service delivery, and a strong clinical culture. This role combines strategic leadership with accountability for clinical standards, people development, and continuous improvement.

*Our clinical equipment includes laparoscopy, brand new referral level ultrasound machine and dental and DR radiography

*We have an experienced Practice Manager to provide the candidate with support.

*We have an experienced team across the practice (invariably totalling 150 years of experience on any given day!) The veterinary team includes two certificate holders and two 'returners' who having worked previously with us, were keen to rejoin us when the opportunity arose

*We are fortunate to be able to offer both advanced scanning and laparoscopy to our own and referral clients; picking up several local and not so local practices.
You Might Be a Great Fit If...

You are a senior veterinary leader with a strong track record of clinical excellence and strategic leadership. You'll bring:

* A Veterinary degree with RCVS registration and significant senior clinical experience
* Proven leadership experience within a complex veterinary or healthcare setting
* Strong expertise in clinical governance, quality improvement, and regulatory compliance
* The ability to set and deliver a clinical vision while leading and developing high-performing teams
* Strong communication, influencing, and stakeholder management skills

How We'll Support You

At IVC Evidensia, we're committed to supporting you in a senior clinical leadership role. When you join us, you'll benefit from:

* The opportunity to shape and lead the clinical strategy across a large practice, hospital, or group of services with senior-level influence over clinical standards, governance, and service development
* Support to further develop strategic leadership, change management, and organisational impact
* Funded learning and development including CPD allowance and access to IVC academy training centres & role-relevant courses
* £1,250 annual Care Fund for every vet
* Clear career pathways with progression opportunities into Director of Practice and Clinical Services or wider executive leadership roles
* A collaborative, values-led culture focused on care, innovation, and continuous improvement

What We Offer Our Team

* 6.8 weeks' holiday including bank holidays
* Private medical insurance
* Enhanced family leave and pay across maternity, paternity, adoption and surrogacy
* BVA membership, VDS cover & RCVS fees
* Cycle to Work and Green Car schemes (eligibility applies)
* Retail discounts and cashback offers
* Reduced-cost veterinary care for your own pets

£0 - £75,000 a year

Up to £75,000 DOE

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.