Director of Practice and Clinical Services - Small Animal
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Up to £8,000 Relocation Allowance
We're looking for an experienced and motivated Director of Practice and Clinical Services to lead our team at Alpha vet. This is a fantastic opportunity to combine clinical excellence with people leadership, driving success for our clients, patients, and colleagues.
Key Responsibilities:
Develop and deliver the annual business plan, driving growth and continuous improvement
Ensure the practice meets all regulatory and governance requirements
Champion high clinical standards and a culture of continuous development
Lead by example in delivering excellent client experiences and driving engagement
Support, mentor, and inspire colleagues to create a positive, high-performing team culture
Manage the practice P&L and deliver against financial commitments
We're looking for a confident and forward-thinking leader with:
Proven management experience, ideally within the veterinary or healthcare sector
Strong business acumen, financial awareness, and a results-driven mindset
Excellent communication and interpersonal skills, with the ability to influence and motivate at all levels
High emotional intelligence, including empathy, self-awareness, and resilience
Strong problem-solving and organisational skills, with the ability to manage competing priorities
This is a full time position, 40 hours a week between the hours of 8am- 6:30pm and will join the Saturday Rota
About Us
Located in the picturesque town of Burry Port near Llanelli, our practice is moments from Pembrey Country Park, Blue Flag beaches, and the Gower and Pembrokeshire coastlines. The surgery is just one minute from the train station, making commuting easy and convenient.
We are a small, busy practice with a fantastic community feel and modern facilities, including:
*Digital X-ray
*Dental X-ray (coming soon)
*Ultrasound
*Endoscope
*Orthopaedic kit
*IDEXX in-house lab machines
*Imagyst machine - providing external cytology reviews within 2 hours
Our clinical spaces include three consultation rooms, an operating theatre, dedicated prep area, and a combined X-ray and dental area.
The Team
We're proud of our tight-knit and supportive team, which includes:
*2 Vets (one is a holder of a Small Animal Acupuncture Certificate)
*1 Head Nurse
*3 Registered Veterinary Nurses (RVNs)
*1 Veterinary Care Assistant (VCA)
*3 Receptionists
*1 Practice Manager
Our ethos is simple: happy staff provide the best care. We've fostered a working environment where wellbeing comes first and laughter is encouraged. Our recent IVC Evidensia engagement survey reflected this, with fantastic scores for team cooperation and leadership.
You Matter to Us - Your Benefits at a Glance
Work-life Balance & Wellbeing
*7.6 weeks' holiday including bank holidays - plus your birthday off
*Private medical insurance
*Enhanced family-friendly leave and pay
*24/7 confidential Employee Assistance Programme
Development
*£1,250 CPD allowance + 40 hours paid CPD
*Certificate and advanced learning support & Access to Vetlexicon online resources
*World leading IVC Evidensia Training Centres
*£1,250 annual Care Fund for every vet
Professional Memberships
*BVA membership
*VDS cover
*RCVS fees
Colleague Benefits
*Cycle to Work and Green Car schemes (eligibility applies)
*Retail discounts and cashback offers
*Reduced-cost veterinary care for your own pets
Apply today or get in touch for an informal, confidential chat.
£0 - £80,000 a year