Director of Practice
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We are looking for an ambitious and forward thinking Practice Director to lead and grow our two welcoming West London sites, Alcombe Ealing and The Avenue Vets.
This is a brilliant opportunity for someone who enjoys building something, not just maintaining it. You will have the freedom to shape both practices, support and develop your teams, and really make your mark on how the business grows over the next few years.
This is a full time position, Monday to Friday, 9am - 5.30pm with occasional Saturdays when required. Any Saturdays worked are given back as time off in lieu.
Our Practices
Alcombe Ealing is a long established practice with strong foundations and plenty of opportunity ahead. It is well located with excellent transport links into Central London and only around 30 minutes from Heathrow Airport. The client base is loyal and the team is experienced, but there is real scope to expand services, deepen client relationships and strengthen overall performance. You will be mainly based here and will have the autonomy to visit The Avenue as and when needed.
The team at Alcombe Ealing consists of three vets, three nurses and three receptionists. It is a close knit group who care about their patients and about each other.
The Avenue Vets is just a five minute drive away. It opened a year ago and is a modern, growing practice with huge potential. It already has a solid start, with a senior vet, a nurse and a receptionist in place, but it now needs a confident leader who can increase visibility in the local area, build the client base and help the practice reach the level it is capable of.
Proud to Be Part of IVC Evidensia
At IVC Evidensia, we're driven by the passion and commitment of our people - across clinical, operational, and support teams. With over 2,500 clinics and hospitals in 20 countries and around 41,000 employees, we work together to care for around 25,000 animals every day. United by a shared purpose - Healthy Animals, Happy Owners - we're proud to champion long-term animal health and welfare through the dedication of every individual across our international network.
Key Responsibilities
As Director of Practice, you will work alongside our Senior Vet, Head Nurse & Director of Practice and play a central role in the leadership and management of the practice. You will also work closely with the Director of Practice at Alcombe Whitton & Osterley.
You'll be responsible for:
1. Business Growth & Strategic Leadership
*Developing and delivering the annual business plan
*Driving continuous improvement and change initiatives
*Monitoring business performance and engaging the team in shared goals
*Sharing best practices across the wider IVC Evidensia network
2. Clinical Excellence
*Supporting high clinical standards and governance compliance
*Promoting a culture of learning, development, and performance improvement
3. Client Experience
*Championing excellence in client care
*Supporting client engagement and retention strategies
4. People & Culture
*Creating an engaging, supportive, and high-performance culture
*Ensuring appropriate resource planning and team development
*Maintaining a safe, compliant, and positive working environment
5. Financial Responsibility
*Managing the full P&L of the practice
*Meeting budgetary goals and driving sustainable business growth
If you're looking for a role where you can truly make an impact, leading a friendly, dedicated team in a community focused practice, we'd love to hear from you.
You Matter to Us - Your Benefits at a Glance
Work Life Balance
*6.6 weeks annual leave
*Additional time off for your birthday
*Increasing annual leave based on length of service
Wellbeing
*Private medical insurance
*Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
*Cycle to work scheme
*Initiatives focused on employee wellbeing
*Non-accidental injury support
Development
*CPD Allowance
*Learning and development opportunities via the IVC Evidensia Academy
*Access to Vetlexicon - our encyclopaedia provider
*Infection prevention and control programme
*Quality Improvement Programme
Additional
*Discretionary performance-based bonus scheme
*Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
*Pension scheme
*Discounted staff pet care
Apply today and help us continue caring for our community.
£0 - £45,000 a year
Up to £45,000 DOE
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