Director of Practice

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We are delighted to invite applications for the role of Director of Practice, split between our Crieff and Fair City veterinary clinics. This is an excellent opportunity for a passionate leader, currently in a practice manager or equivalent role, looking to advance their career in veterinary practice leadership.

Role Overview

As Director of Practice, you will play a pivotal role in leading the overall business performance and operational efficiency across Crieff, Fair City, and our branch practice in Auchterarder. Working closely with the Area Director, Area Support Manager, and Lead Veterinarian, you will support and inspire the team to deliver exceptional clinical care while ensuring commercial success.

Your leadership will be key in embedding IVC Evidensia's business goals and driving continuous improvement, maintaining a positive workplace culture, and delivering outstanding client and patient experiences.

Key Responsibilities:

Leadership

*Champion our values, setting an example and fostering respect and collaboration.

*Enhance team engagement with clear communication, regular reviews, and well-being support.

*Ensure equal opportunities, diversity, and inclusion.

Management

*Drive financial performance and operational goals in partnership with Clinical Directors.

*Maintain compliance across HR, safety, and data policies.

*Create efficient rotas and work closely with Area Support teams.

HR

*Oversee recruitment, onboarding, and development, working with Talent and HR teams.

*Ensure fair pay practices and efficient payroll management.

*Encourage continuous professional development (CPD) for clinical staff.

Financial Management

*Manage budgeting, credit control, and expenses.

*Ensure accurate financial reporting and stock management.

*Monitor equipment investment within budget.

*Be proactive to forecast and plan

Marketing and Business Development

*Implement local marketing initiatives to boost brand and client engagement.

*Manage social media, website, and client communications.

Clinical Operations

*Align hospital operations with clinical goals alongside Clinical Directors.

*Ensure compliance with RCVS standards, conduct audits, and promote best practices.

Why Join Crieff & Fair City?

Our three well-established sites in Crieff, Perth (Fair City), and Auchterarder each have strong community ties and unique strengths. Together, we have a team of 6 veterinarians, 5 Registered Veterinary Nurses (RVNs), 3 Student Veterinary Nurses (SVNs), and 2 Animal Care Assistants (ACAs), supported by a dedicated reception team.

Between Crieff and Fair City, we offer advanced services including laparoscopy, ultrasonography, radiography, dental radiography, an in-house laboratory, and laser therapy. Our recently renovated Auchterarder practice features two spacious consulting rooms with excellent potential for caseload growth.

Working Hours

This full-time position involves working 40 hours per week, with time equally divided between both sites.

What We're Looking For

*Management experience in a commercial, service-focused environment.

*Strong leadership and people skills, with the ability to drive team engagement and foster collaboration.

*Financial acumen and resilience in a results-oriented role.

*Positive, compassionate, and capable of influencing change.

Why Join Us?

We offer a supportive, growth-focused work environment, where you'll have a significant impact on our operations and client experience. In addition to a competitive salary up to £50,000 per annum, you will benefit from:

Work Life Balance

* 6.8 weeks annual leave

* Additional time off for your birthday

Wellbeing

* Private medical insurance

* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay

* Cycle to work scheme

* Initiatives focused on employee wellbeing

* Non-accidental injury support

Development

* CPD Allowance

* Learning and development opportunities via the IVC Evidensia Academy

* Access to Vetlexicon - our encyclopaedia provider

* Infection prevention and control programme

* Quality Improvement Programme

Professional Memberships

* VDS Cover

* RCVS Fees

Additional

* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers

* Pension scheme

* Discounted staff pet care

£0 - £0 a year

Up to £50,000 per annum