Director - Organisation Design

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Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Please visit our website: www.turnerandtownsend.com

Job Description

As a Director your key responsibilities include:

• Lead the end-to-end design and implementation of operating model and organisation design transformation programmes.

• Translate strategic ambitions into actionable organisational structures, capabilities, and workflows.

• Partner with HR, Strategy, and Executive teams to shape and embed high-impact design decisions.

• Coordinate cross-functional delivery teams across discovery, design, and implementation phases to ensure integrated outcomes.

• Influence governance models, capability-building initiatives, and cultural alignment to support sustainable transformation.

• Lead strategic business development conversations to uncover opportunities, build trusted client relationships, and shape impactful partnerships.

• Support go-to-market efforts by managing proposal development, preparing for pitches, and contributing to key engagement activities.

• Identify and pursue additional opportunities within existing client engagements to grow revenue and deepen impact.

• Develop a strong understanding of the OTM solution and service offerings, building internal networks to bring the best of OTM to clients.

• Confidently position the value of OTM's capabilities alongside other service lines to offer integrated, high-value solutions.

• Please refer to the following info to give you a greater understanding of what it's like to work as part of the OTM team:

Why Work at OTM?

Organisation Design Masterclass

Modernising Operating Models - OTM Podcast

Turning Strategy Into Action

OTM Client Case Studies

Qualifications

Experience, qualifications & requirements

• Strong track record delivering complex OD / transformation programmes
• Experience in target operating models, org structures, process redesign, etc.
• Consulting background (in-house or firm) with comfort in ambiguity and complexity
• Skilled at engaging Exec sponsors and creating high-trust environments
• Methodologically flexible: can mix agile, systemic, and classic OD tools

Behavioural Characteristics

• Self-starter, autonomous, reliable, comfortable working virtually and collaboratively.
• Strong belief in the collaborative approach to change based on the adage "people support what they help create"
• Practical knowledge of business and business models. Able to conduct relevant conversations with C-Level executives and staff at all levels, without getting entangled in consultant or management jargon.
• Able to describe and differentiate between the three core consulting roles of Doctor, Expert and Process. Can act competently in all three knowing which to use in a given situation.
• Ability to build strong customer & team relationships maintaining them over time.
• Executive presence. Confident working with Boards, Executives Directors and Senior Management teams as well as front-line staff.
• High motivation to strengthen and add to your understanding of organisation design.

Technical Characteristics

• Strong technical skills including MS Office suite (including exceptional Excel skills), MS365 environment, Project management, and CRM products.
• Strong command of the English language including speaking, reading, & writing capabilities.
• Demonstrated competence using online collaborative tools like Mural & Miro.
• Demonstrated simple and logically structured documentation - with ability to translate and filter key highlights from deep debrief group sessions into a clear and concise narrative.
• Demonstrated experience in team leadership skills.

Compensation and Benefits

• You'll shape the DNA of a future-fit organisation
• We operate with autonomy, trust and purpose-no cookie-cutter approaches
• You'll work with experienced OD professionals who get what good looks like
• Flexible, hybrid working with access to exec-level influence
• Total compensation/remuneration will be competitive for the candidate based on breadth of experience, expertise, business development objectives and demonstrable track record.
• Competitive holiday/vacation time plus regular public holidays
• Private Health Insurance (details available on request)
• Pension contribution (details available on request)

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.