Director - Investor Engagement and Client Management

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Vacancy Name
Director - Investor Engagement and Client Management

Location(s)
London

Employment Type
Permanent

Department
Client Operations

Description

Unique opportunity for experienced investor facing professionals to apply for our Director level, Investor Engagement and Client Management role, based in London with Carne Group. The primary function of the role is to manage a portfolio of investor and consultant relationships and provide on-going client relationship management.

What are the minimum requirements you need for the role?

• 10+ years' Investor Relations experience in Asset Management and/or an Investment Consulting role.
• Comprehensive understanding of key asset classes used by institutional investors including DC and DB schemes.
• Ability to develop relationships with clients, investors and consultants, demonstrating credibility.
• Effective communicator with an ability to engage with internal and external stakeholders.
• Experience in managing multiple internal and external relationships.
• Excellent PC skills including Word and Excel.
• Project management experience is preferential.
• Strong organisation skills, project management experience is preferential.
• Fluency in English with a very high standard of written English.

Who are we looking for?

Carne is currently recruiting for an Investor Engagement and Client Relationship management professional for our London office.

What is your role and your responsibilities?

• London based investor side professional with Pensions market expertise eg DB & DC schemes
• Assist and provide guidance for day to day and complex non-standard investor related queries
• Support development of strategic consultant relationships
• Prepare Investor communications in relation to fund / document change
• Ability to network and engage with Pensions professionals to gauge market sentiment, areas of investor focus
• Act as main point of contact for investor/consultant day-to-day enquiries, including issue resolution and escalation, where required
• Establish and maintain excellent relationships with each of the fund delegates including investment managers, administrators and depositaries, to ensure speedy resolution of issues.
• Maintain responsibility and point of contact for the regulatory oversight of funds, ensuring that all fund reporting is received and recorded on a timely basis and appropriate actions initiated as required.
• Ensure the review of KPIs from all delegates including the administrator, transfer agent, distributor and Investment Manager are completed timely and actively participate in the monthly approval process.
• Prepare monthly, quarterly reporting for internal users and fund boards.
• Identify opportunities to enhance the relationship
• Meet with key institutional investors, consultants etc.
• Proactively manage service commitments and client/investor expectations

What Competencies do you require?

• Team player
• Good understanding of and empathy with investor needs
• Be a proactive problem solving
• Excellent communication skills in English are essential, other languages would be an advantage

Who is Carne Group?

Carne Group has established itself in the funds industry with $2tn in AUM supported by 600+ staff and four regulated management companies. Together with a large team of industry specialists, Carne serves more than 650+ traditional and alternative asset management clients from key fund jurisdictions and financial hubs including Ireland, Luxembourg, Zurich, Lisbon, London, New York, Cayman and Channel Islands.

Excellence and innovation are central to Carne's work and we are committed to attracting and retaining the best talent to deliver an unrivalled service to our clients. Whilst working with Carne, you will be provided with opportunities to develop your skills and experience by working in a dynamic, innovative, and multicultural environment where exciting careers are built.

We love hearing from anyone who is enthusiastic about changing the asset management industry. Not sure if you meet all the requirements? Let us decide! Research shows that members of other under-represented groups tend not apply to jobs when they think they may not meet every qualification, when in fact, they do! At Carne we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.