Director of Improvement

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Detailed job description and main responsibilities

On this page you will find a Role Profile which provides information about MFT and full details of the role. We recommend that you review this and refer to it as you complete your application. In order to apply, please submit a comprehensive CV along with a covering letter which sets out your interest in the role and encapsulates the aspects of your experience relevant to the required criteria. For more information, and to request a copy of the Candidate Information Pack including details of how to apply, please visit: www.odgers.com/92866

Person specification

Education, Qualifications and Training

Essential criteria

• Master's degree/PhD and/or equivalent level of knowledge acquired through practical experience in the delivery of organisational improvement/transformation.
• Relevant accredited improvement training (IHI Model for Improvement, Lean, Lean six sigma)

Desirable criteria

• Clinical Background.
• Coaching qualification.
• Project management qualification (Agile, Prince2 or MSP)

Qualifications - Academic / Professional

Essential criteria

• Extensive knowledge of improvement methods.
• Significant management and leadership experience at a senior level in the NHS or other complex organisation / system.
• Experience of leading complex large-scale improvement / transformation projects /programmes.
• Experience of developing and delivering improvement / transformation models at scale.
• Evidence of successfully formulating improvement plans to deliver an agreed strategy.
• Experience of analysing, interpreting and reporting on information to identify and manage opportunities for improvement and identifying solutions to identified problem/areas for improvement.
• Significant experience of working with senior stakeholders (e.g., at Executive Team level).
• Track record of effective leadership, including the ability to inspire and motivate teams to deliver results.
• Successful track record of delivering in complex environments.
• Relevant experience of establishing and maintaining effective relationships with stakeholders, both external partners, and people in organisations directly impacted by change.
• Able to demonstrate sound financial management skills and understand business centred approach to healthcare provision.
• Knowledge of the NHS and care sector.
• Able to take and communicate 'tough' decisions and calculated risks and see required action through
• Ability to plan and implement a major programme from conception through to completion.
• Proven ability to give constructive feedback to senior leaders.
• Significant experience in developing strategies to meet changing organisational needs.
• Experience of commissioning and managing work by external agencies and consultants.

Personal Attributes

Essential criteria

• Skilled influencer, with the ability to co-ordinate multiple teams to achieve a common goal, particularly in the absence of direct line management responsibility for these teams.
• Outstanding relationship management skills, and ability to address complex strategic issues and real work practical challenges working with and through others.
• Effective and persuasive communicator, with a high degree of personal credibility.
• Ability to be collegiate and coaching-led in robust interactions.
• Ability to manage and deliver complex programmes of work to time and to high quality.
• Organised and able to balance the demands of several activities with a proven track record of meeting deadlines and working under pressure.
• Strong team player - collaborative and empowering by nature, able to role model the organisational virtues and ways of working.
• Strong personal resilience and tenacity to work in challenging and frequently changing environments.
• Ability to manage own workload and that of others to very tight and often changing timeframes.
• Ability to identify key development areas for staff and support them in achieving development goals.
• Ability to think and act strategically and to exercise sound, pragmatic and measured judgement in the face of conflicting pressures and deadlines
• Well-developed IT literacy

Employer certification / accreditation badges

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

• Director of Improvement JD and PS (PDF, 815.9KB)
• Functional Requirements (PDF, 920.2KB)