Director, EU VAS Acceptance Solutions
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Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
Join a Purpose-Driven Industry Leader
VAS (Value Added Services) is the fastest-growing area within Visa, offering products that help our customers grow, expand to other verticals or geographies, and increase revenue. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
What's it all about?
The Director, EU VAS Acceptance Solutions will lead the VAS Acceptance Solutions and commercialisation team within the European region, focusing on the Visa Acceptance Platform and direct connections. This is an exciting opportunity within Visa's Value Added Services team, focusing on creating or improving technical solutions that enhance security and customer experience throughout the Seller Journey, such as:
- Payer Interfaces (In-person acceptance, digital acceptance, secure payment credentials, acceptance devices)
- Payment Processing (global gateway, card processing, settlement, orchestration, alternative payments)
- Platforms (Visa Intelligent Authentication, A.Net, onboarding, billing)
This leadership role sits at the intersection of product innovation, product management, sales, client management, and sales engineering. It provides an incredible opportunity to lead a team of high-performing solution managers while gaining organizational visibility and career growth. Every day, we solve real-world challenges and utilize product, innovation, and commercial skills to design best-in-class scalable solutions for our European Acceptance clients (acquirers, merchants, ISVs).
The successful candidate must have strong product and commercial acumen, data-driven strategic thinking, great presentation and interpersonal skills, as well as the ability to build fast rapport and credibility with stakeholders. The focus of the role is supporting the expansion of client-relevant Payer Interface solutions in key EU markets, with a product and commercial mindset, short- and long-term vision, and backed by data.
The successful candidate will have a proven track record of success in fast-paced environments with demanding timelines and will be equally comfortable interacting with a diverse range of stakeholders of various seniority level.
What we expect of you, day to day.
- Lead product strategies, localising Visa Acceptance Platform for Europe to enable growth in priority and new markets, gathering insights on regional competitive and regulatory intelligence activities to evaluate competitors' activities and implications to inform regional solutions leads decision-making
- Champion data-driven decisions for new product introductions and enhancements of existing products
- Drive the delivery of new payment methods, new solutions, and product enhancements to generate revenue opportunities for acceptance solutions
- Conduct market analysis and recommend strategies to leverage insights for product development
- Identify, design, and submit business cases for new product opportunities
- Develop Product Roadmaps to meet new market requirements and coordinate deployment plans with Global Product Management and Product Development
- Advocate for designated products internally and externally, maintaining constant communication with markets and clients
- Drive Commercialisation and scaling of acceptance solutions portfolio
- Manage the P&L of owned products, utilizing strategic planning and analytics to grow the Acceptance Solutions business
- Influence and track the adoption of key new strategic initiatives for Visa EU
- Select and monitor performance metrics to assess product performance, revenue, scalability, and longevity
- Build and lead a high-performing team, providing mentorship and development opportunities to team members while upskilling Visa acceptance teams and drive operation excellence
- Develop sales strategies and collaborate with sales and business development teams to implement them
- Develop value propositions for products or product suites and build effective offers for sales channels
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Employees are expected to work from the office 3 set days a week, with a general guidepost of being in the office 50% or more of the time based on business needs
Qualifications
- Senior level work experience in payments or related technology/financial services field
- Preferred: experience in payment processing, gateways, merchant acquiring, outstanding ability to inspire and coach, proven strategic and analytical mindset, excellent communication skills, ability to handle uncertainty, keen interest in emerging payment trends and competitive landscape, extensive experience in executing product adjustments, and understanding of the European markets
- Multilingual fluency - English + European language highly desirable
- Travel: Approximately 15-20% travel required
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.