Director of Communications and Engagement

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Detailed job description and main responsibilities

On this page you will find a Role Profile which provides information about MFT and full details of the role. We recommend that you review this and refer to it as you complete your application. In order to apply, please submit a comprehensive CV along with a covering letter which sets out your interest in the role and encapsulates the aspects of your experience relevant to the required criteria. For more information, and to request a copy of the Candidate Information Pack including details of how to apply, please visit: Director of Communications & Engagement, Manchester University NHS Foundation Trust - The MBS Group

Person specification

Education & Qualifications

Essential criteria

• Educated to Masters level or equivalent experience.
• Specialist communications qualification or equivalent experience and knowledge.
• Evidence of continued professional development

Experience

Essential criteria

• Experience at Board level/advising the Board in communications/media in an NHS setting.
• Experience of devising and implementing effective communications and engagement strategies including social media.
• Experience of leading a team.
• Experience of crisis communications.
• Experience at a senior level of leading engagement within an NHS setting.
• Experience of developing and promoting an organisation's brand.

Desirable criteria

• Board level experience.
• Experience of working across organisations and systems working.

Skills, Ability and Knowledge

Essential criteria

• Extensive up to date knowledge of NHS policy and developments.
• Knowledge and experience of managing formal public consultation on service change.
• Knowledge and experience of high-profile media issues management.
• Clear verbal and excellent written communication skills.
• Ability to communicate and work effectively with a diverse range of people at all levels internally and externally.
• Ability to think laterally and creatively.
• Negotiating/influencing skills.
• Political astuteness.
• Highly developed organisational skills.
• Ability to handle highly sensitive and complex information IT and digital literacy and competency.
• Ability to build personal credibility.
• Ability to work under pressure and manage a varied and often challenging workload.
• Confident and positive approach to work.
• Understanding of effective patient and public engagement practices.

Personal Attributes

Essential criteria

• Commitment to NHS and the Trust's values
• Ability to travel as required

Employer certification / accreditation badges

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

• Job Description & Person Specification (PDF, 445.1KB)
• Functional Requirements (PDF, 920.2KB)