Director

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Why join us?

DWF LLP is a global legal business, transforming legal services through our people for our clients. We are committed to delivering exceptional legal expertise and innovative solutions to our diverse client base.

We are seeking a talented and dedicated Director with Debt Collection experience to focus and grow profitable revenue for the Division/Practice Group/Area from existing clients out of our Leeds office.

Responsibilities

• Manage a team of over 20 paralegals delivering pre-legal collections services to a number of existing clients who operate in a wide variety of sectors.
• Be the main contact for key clients, attending client meetings, developing strategies with those clients, implementing them and monitoring their success.
• Delivers on the implementation of the business plan and translates into clear plans and objectives to ensure team is effectively utilised and the strategy is delivered,
• Develop and strengthen client relationships in line with the Division/Practice Group/Area and Firm strategy to maximise revenue and margins as well as managing costs responsibly.
• Manage, support and develop a specific practice area team to ensure delivery of the required standards of client service, profitability and effective use of resources to achieve repeat business.
• To lead and deliver on financial targets and ensure compliance with the management of Lock-up (WIP and Debt).

What will help you succeed in this role?

Essential Criteria

• Experience of/ within Debt collections field, able to demonstrate an ability to manage resource effectively, maximise recoveries for our clients and revenue for DWF.
• A senior legal or Debt collections professional, a divisional manager and authority in the pre-legal collections field - recognised across the business as a source of knowledge and insight.
• Has in-depth knowledge of the sector in which they operate - proactively strengthening knowledge in new trends and risks.
• An ability to leverage your understanding of the Business' strategic direction (products, service lines, sectors) and our Clients' needs (markets, sectors, risks) to inform and drive Practice performance

Desirable Criteria

• Track record of innovation and continuous improvement
• Embrace service excellence and apply this consistently to your role
• Anticipate and adapt to change internally and/ or in response to the needs of our clients
• Experience of leading people development, supporting the skills and knowledge progression of junior members of the team through coaching, supervision and feedback
• Advantageous to have a client following.

What we offer?

We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.

We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn't align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team.

About us

DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty and transparency for our clients across the world without compromising on quality or service. Our purpose is to deliver positive outcomes with our colleagues, clients and communities and we foster a culture that places our colleagues at the centre of all that we do.