Direct Payments Team Manager
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This is a fantastic opportunity for anyone thinking of their next step career progression within the council and gain experience in service delivery from a managerial lens.
You can really make a difference in this key leadership role. You'll be a member of an Extended Management Team and will take on a variety of responsibilities to ensure the Direct Payment Team is managed effectively, delivering on key performance indicators, developing the service offer, monitoring the quality of work, and helping us to meet our obligations to our customers which will include the handling of complaint investigations.
You'll need experience of managing a team in service delivery and be self-motivated. Knowledge and experience of delivering change in the workplace and developing value to services. You should have skills in collaborative working, leadership and performance management.
The ideal candidate will have:
- strong organisational skills
- experience of being a manager of teams completing complex processes
- delivering against targets
Click the apply now button to upload a CV and cover letter showing how you meet all the essential and desirable criteria.
Interviews will be on MS Teams. The date of the interviews is to be confirmed.
What we offer in return:
There are many rewards to working for East Sussex and being part of our service, some of these include:-
- Competitive salary
- Generous pension scheme
- Hybrid working - working a minimum of one day a week in the office and your remaining working week remotely
- You will have the opportunity to apply for our lease car scheme subject to qualifying criteria
- Access to our extensive training offer that has a real focus on wellbeing and wellness
More information can be found on our benefits page.
For an informal discussion about this opportunity contact Spencer Crouch - Interim Operations Manager at: spencer.crouch@eastsussex.gov.uk or Georga O'Brien - Interim Office Manager at: Georga.O'Brien@eastsussex.gov.uk to request a MS teams call or phone call
For work that makes a difference
- Job Description and Person Specification [docx]
Additional Information
This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to http://www.gov.uk/disclosure-barring-service-check . Please note that we require evidence of an overseas police check if you have lived or worked abroad.
Your starting salary will be pro rata if the above position is part-time or term-time only.
Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency's Points-based Immigration System.
Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.
If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role.
If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.
Reasonable adjustments include things like an offline application form. If you would like to discuss your requirements further, please get in touch.
Equal Opportunities
East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.