Direct Mail Sales Director

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Position: Sales Director - mail
Contract Type: Permanent
Location: Flexible

Salary: Competitive salary and benefits package

Why choose DHL eCommerce UK?

Want to work for one of the UK's best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 4 th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!

About the role:

• To lead, manage and develop the Mail Sales Team incorporating both new business and account management teams
• Through the new business sales team, deliver the new business sales target for UK Mail through a combination of direct sales and channel development
• Through the account management team, ensure retention of base customers and continued development of opportunities within the existing customer accounts
• Develop and enhance the skills and capabilities of the Mail Sales Team to be the recognised leading UK downstream access mail sales function

Key responsibilities:

• Lead, motivate, support and performance manage the account management team to retain, and maximise profitable revenues from, existing customers.
• Develop sophisticated commercial client proposals requiring a detailed understanding of contract profitability and commercial risk.
• Negotiate commercial terms for multi-year and multi-million pound contracts with the UK's largest postal users
• Own and develop sales processes to enable sales agility whilst ensuring appropriate business and commercial controls are established and enforced.
• Own the tender response process, ensuring a high success rate through the creation and presentation of commercially attractive customer propositions for both winning new customers and retaining existing contracts.
• Train and develop the sales team to become and remain a high performance sales team.
• Operate as business sponsor for a number of the strategic accounts
• Gather, understand and share competitor intelligence. Understand the strengths and weaknesses of our propositions. Promote necessary product development and refine our commercial offering to maximise sales success.
• Drive efficiencies through proactive account management to increase the profitability of the existing customer portfolio without loss of service.

• Ensure that CRM tools are effective and deployed across the sales team fully compliant to business standards

The ideal candidate will have:

• Experience of developing and winning multi-million pound business services or logistics proposals
• Experience of developing and leading a high performance sales team
• Experience of managing business services or logistics contracts within the financial services, government and/or retail sectors
• Analysis of operational and financial data using MS Excel
• Excellent written skills and experience of writing RFP responses and client proposals
• Excellent presentation skills
• Knowledge of mail services preferred.

What about career development?

We take every employee's career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone's voice is heard, so you can shape your future career path at DHL eCommerce UK.

What will you need to do next?

If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV

Our approach to Diversity and Inclusion

As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.

We're committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.

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