Digital Transformation Senior Optimisation Co-ordinator

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Detailed job description and main responsibilities

Project Management & Implementation

• Lead digital transformation projects from initiation to completion, including business case development, benefits realisation, and documentation.
• Design, implement, and monitor change initiatives, proactively managing risks and resolving issues.
• Ensure alignment with Trust governance and quality standards.
• Manage third-party contributions including external partners such as Local Authorities and the Third Sector.

Stakeholder Engagement & Communication

• Develop and deliver communication plans for projects, ensuring engagement from all relevant stakeholders.
• Facilitate collaboration with clinical, managerial, and technical teams to support change adoption.
• Deliver presentations and act as a key advisor on digital systems and transformation initiatives.

Leadership & Team Management

• Line manage and support staff within the Optimisation Team.
• Provide leadership, training, and support to drive behavioural change and ensure project success.
• Cover for the Optimisation Programme Lead when required.

Service Improvement & Digital Innovation

• Work with directorate leads to optimise clinical pathways and improve service delivery using digital tools.
• Collaborate with data and information teams to evaluate impact and develop meaningful benefits reporting.
• Ensure digital systems are configured for optimal clinical use and reporting accuracy.

Person specification

Education / Qualification

Essential criteria

• Degree or equivalent experience in a relevant field (e.g. Health Informatics, Digital Health, Project Management)

Desirable criteria

• Relevant project management or service improvement qualification (e.g. PRINCE2, Lean, Six Sigma)

Experience

Essential criteria

• Experience delivering digital transformation or service improvement projects
• Experience facilitating change management or process redesign workshops
• Experience in analysing performance data and benefits realisation
• Line management or supervision of staff

Desirable criteria

• Experience with procurement or evaluation of digital solutions

Knowledge / Skills

Essential criteria

• Knowledge of digital systems used in health or social care
• Understanding of change management methodologies
• Strong communication, influencing and stakeholder engagement skills
• Ability to draft key project documentation (PIDs, business cases, process maps)
• Skilled in data interpretation and quality improvement
• Ability to plan and organise complex project activities

Other Requirement

Essential criteria

• Agile/flexible working approach

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high volume of applications. Please complete and submit your application in good time to avoid disappointment.
Documents to download

• Job Description and Person Specification (PDF, 205.5KB)
• Important Additional Information For Candidates (please read carefully) (PDF, 160.6KB)
• Privacy Notice for Staff (PDF, 268.6KB)
• Staff Benefits (PDF, 2.5MB)