Digital Project Manager

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Digital Project Manager

Bristol, Edinburgh or Leeds

Hybrid

Full Time

Permanent

Ref: REQ002660

XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential .

Our Client Communications team continues to grow and we are now looking for an experienced Digital Project Manager to join our vibrant Bristol office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in a similar role where they have gained digital project management experience from concept to implementation, and experience of testing digital products.

A FTSE 250 company, XPS combines expertise and insight with advanced technology and analytics to address the needs of over 1,400 pension schemes and their sponsoring employers on an ongoing and project basis. We undertake pensions administration for over one million members and provide advisory services to schemes and corporate sponsors in respect of schemes of all sizes, including 88 with assets over £1bn. We also provide wider ranging support to insurance companies in the life and bulk annuities sector.

Our people drive our success and as an XPS employee you can bring your whole self to work - Everyone is treated equally and with respect. We will provide you with the support and training you need to grow and be at your very best. It's about inclusion and diversity, ensuring all our people feel included, that they belong to XPS and that they're happy. Above all, it's about ensuring everyone has a voice and feels valued. Because they are.

The Team

Our award-winning pensions administration business puts scheme members at the heart of everything we do. Our services include scheme administration, first-time outsourcing, member communications and scam protection.

Learn more here: https://www.xpsgroup.com/what-we-do/administration/]

This role is based within the Digital Engagement section of the Client Communications Team, comprised of specialists that support XPS Group's "Digital First" ambitions. The team is located across the XPS Group's national offices.

The Role

As a Digital Project Manager, you will work on projects varying in sizes where your areas of responsibility will include:

• Online requirements gathering to understand project's digital scope (typically web and/or portal related)
• Identification and delivery of the agreed project scope
• Setup and maintenance of all project documents (PID, Plan, RAID Log, etc)
• Allocating tasks and communicating deadlines to team members
• Tracking and reporting of all project activities
• Providing reports and updates to senior management teams, other workstreams and clients
• Facilitate and chair calls and meetings
• Identifying and managing risks and issues
• Managing changes to scope and change requests Communication (written and verbal) to internal stakeholders, clients and other 3 rd parties
• The successful completion of the project to the agreed milestones and live dates
• Tracking and charging of any fees associated with the project delivery

Examples of the types of projects our team are involved in are:

• Web build
• Platform transition from legacy to new platforms
• Portal implementation
• Business change projects
• Development of new systems/enhancement of existing systems

Your profile

Essential Criteria

• Project Management experience from concept to implementation.
• Experience of digital project management and/or product management
• Experience of testing digital products
• Positive and Proactive approach.
• Excellent organisational and planning skills.
• Strong Stakeholder management skills.
• Strong written, verbal and presentation skills to all levels.
• Ability to multi-task and respond to changing priorities.
• Able to take ownership and responsibility for own work.
• IT proficient in MS Office, including MS Project.
• Ability to create and manage documentation.
• Able to work as part of a multi-disciplined team.
• Flexible approach to work pressures.
• Good problem-solving skills.
• A high degree of accuracy and attention to detail in documentation.
• Strong belief in adhering to deadlines and quality service.
• Ability to mentor/coach less experienced colleagues.
• Effective interpersonal skills, ability to communicate and build long-term working relationships at all levels, both internal and external of the organisation.
• Able to recognise the need for a customer focused approach to their delivery both in terms of quality and exceeding customer expectations.

Desirable Criteria

• Ideally qualified to degree level or equivalent, candidates with strong A-Level qualifications (or equivalent qualifications)
• Prince 2 Practitioner qualification.

What we offer:

Find out more about Life at XPS

Find out more about Our People Approach

We offer an attractive reward package, typical benefits can include:

• Competitive salary
• Participation in annual discretionary Bonus Scheme
• 25 days holiday plus flexibility to buy or sell holiday
• Flexible Bank holidays
• Pension scheme, matching contribution structure
• Healthcare cash plan
• Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle
• Life Assurance cover, four times basic salary
• XPS Rewards (offers High Street discounts and savings from retailers and services providers as well as offers available via phone)
• Employee Assistance Programme for you and your household
• Access to a digital GP service
• Paid volunteering day when participating in Company organised events
• Staff referral scheme when you introduce a friend to XPS

What next:

If you feel XPS could be the next step on your career ladder, please apply directly via the links provided and we look forward to learning more about you. We will consider all applicants and respond swiftly.

Please discuss with the recruitment team, via phone or email, if you require any adjustments to the recruitment process. For example, we can provide materials in an alternative format, or give you extra time in interviews or tests.

If you do not feel ready to apply or still have questions, please email us by clicking here

The successful candidate will need to demonstrate the following requirements:

• Right to Work confirmation
• DBS Disclosure check
• Employment or educational references covering five years
• Satisfactory credit check

We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.

Please note we reserve the right to close our vacancies early and we only accept CVs direct from candidates or our preferred supplier list.

XPS try wherever possible to respond to all applicants if for any reason you have not heard from us within 28 days of your application, please assume you have been unsuccessful on this occasion.