Digital Programme Manager

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Digital Programme Manager

Hybrid role

Fixed Term Contract for 12 months/37 Hours per week

Closing Date: 20/12/2024

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• For full time employees, the annual leave entitlement is 25 days plus eight bank holidays. After three years' service it rises to 27 days and after five years it rises to 30 days.
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts - you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a dedicated team of over 1,425 employees and 31,965 volunteers, all working towards a common goal: saving lives through essential first aid services, training, and campaigning to put lifesaving skills at the heart of every community. As a charity with a long and illustrious history, we are proud of our past and excited about creating a healthier, safer, and more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

This is an exciting time of transformation with an opportunity to lead and mature the charity's data maturity by leading a new data strategy.

Job Summary

Sitting within the Transformation team and working as part of a team of programme and project managers, the post holder is responsible for the management of major programmes and/or a variety of (potentially concurrent) projects as part of delivering St John's wider strategic roadmap. The post holder will be a skilled planner and able to communicate effectively with stakeholders of all levels. While operating across St John the post holder sits within the DDAT network and is expected to be Digitally literate and competent at managing technology based programmes and projects as a core part of their remit.

The post holder forms strong relationships within DDAT and across the wider networks so that they can effectively bring stakeholders together to solve problems and close programmes and projects. Liaises across multiple teams and effectively matrix manages on assigned projects/programmes to ensure engagement and successful delivery against the agreed business outcomes and expectation. Responsible for ensuring that the benefits stated within each programme/project can be delivered, by ensuring there is clear ownership of deliverables - through efficient planning and holding others accountable.

This role is a Fixed Term Contract of minimum 12 months to deliver an eCommerce Website Replat form to SaaS solution and associated Universal MyAccount Area, implementing end-to-end system integrations including data management and migration and aligning wider business process change with adoption of new systems and new ways of working. The applicant must therefore have significant experience in eCommerce projects and complex system integrations with data impacts, excellent stakeholder management and relationship skills and the ability to support successful adoption of new systems and change management.

About You

You will be educated to GCSE level or equivalent (Grade C / 4), a minimum of 5, including Maths & English, qualified in programme and project management (e.g. MSP, APM, PRINCE2, Agile) & experience of directing and motivating cross functional programme and project teams.

About the Role

• Lead and have oversight of programme / project teams driving collaboration and ensuring that the correct stakeholders are involved, engaged and contributing to the programme / project.
• Hold stakeholders accountable for programme / project plan workstreams and tasks, understanding Create robust programme / project plans, resource plans, financial estimates and key milestones for assigned work, escalating and proposing possible solutions where necessary to the Portfolio Manager.
• Ensure robust and effective governance to SJA standards and principles; control and reporting maintained for all assigned programmes and projects. Ensure all team members understand their roles; ensuring programme / project objectives and requirements are understood and met. Provide a point of escalation for individual projects.
• Establish and attend programme / project boards to report progress, finances, risks and issues to stakeholders and agree owners and actions for all programme / project risks to ensure successful delivery.
• Communicate to and interact with senior stakeholders and assist functional departments in the development of business cases and option papers in support of St John's strategic outcomes

Please see the job description for more detail (this can be viewed on our website or once you click apply)

Find out more about us, including our Ask Me campaign, at www.sja.org.uk

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women's groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.