Digital Planning Director

BRAND: Zenith
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Specialist
Workplace Type: Hybrid

Company description

We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients' businesses.

Over the years, we have evolved our definition of ROI, as it has changed with the ever- complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media.

Yes, ROI is about delivering Return on Investment; but it's also about going beyond to deliver a

Return on Imagination and more integrated experiences that inspire Growth. Top-line growth

for our clients' businesses, growth for our people and growth for our culture.

Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading.

This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes.

It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients.

It means we adopt new data analytics and value optimisation techniques while building

relationships with some of the world's most exciting start-ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients.

At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon.

Overview

We are hiring a Digital Planning Director to play a pivotal role in shaping how our clients experience strategic, integrated digital planning.

This role sits at the heart of client leadership, campaign orchestration, and operational excellence - connecting teams, insights, and delivery across regions. You'll have real influence, building trusted senior client partnerships while helping teams do their best work. If you enjoy turning complexity into clarity and collaboration into impact, this could be your next step.

Responsibilities

• Lead senior client relationships across regions and business units, acting as a trusted and consistent primary point of contact
• Set the standard for high-quality client servicing, ensuring clarity, responsiveness, and confidence at every stage
• Own end-to-end communication across clients and internal teams, shaping clear status updates and reporting narratives
• Orchestrate integrated campaign delivery across strategy, account management, and channel specialists
• Ensure all campaign outputs align with central strategy frameworks and regional business objectives
• Partner with performance and channel leads to translate insights into clear, actionable recommendations
• Line manage Account Management Manager(s), supporting development, progression, and confident leadership

Qualifications

• Strong experience leading senior client relationships within digital or integrated planning environments
• A collaborative leadership style, with the ability to guide, coach, and empower teams
• Confidence managing complex, multi-region campaigns with multiple stakeholders
• A clear and thoughtful communicator, comfortable shaping narratives for both clients and internal teams
• A strategic mindset, with the ability to connect performance insights to business outcomes
• Experience improving processes, governance, and ways of working to support scale and consistency
• A calm, solutions-focused approach when navigating ambiguity or escalation

Additional information

Zenith International offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You'll also have access to a range of additional initiatives, including:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Zenith International , we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.