Digital Innovation Hub Project Manager

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Job overview

University College London Hospitals (UCLH) is seeking a dynamic Digital Innovation Project Manager. This pivotal role sits at the heart of UCLH's approach to harnessing cutting-edge technology and data to revolutionize clinical care and patient and staff experience. The successful candidate will:

• Play a key role in delivering the recently established Digital Innovation Hub's strategy. Your work will directly impact patient care and operational efficiency across UCLH.
• Lead and facilitate projects and innovators involving Artificial Intelligence, Process Automation, and other digital technologies. Your expertise will bring transformative solutions to life, impacting healthcare delivery.
• Work alongside professionals from UCLH, University College London (UCL), and various external partners. Your efforts in fostering a digital innovation community will create lasting impacts.
• UCLH offers a stimulating environment where creativity meets technology. You'll assist with the management of a portfolio of high-profile projects, ensuring alignment with UCLH's objectives and values.

If you're passionate about digital innovation and its potential in healthcare, this is a unique opportunity to help UCLH be at the forefront of this field.

Main duties of the job

Key Responsibilities:

• Utilise systems like Teams, ClickUp, SharePoint, and Outlook.
• Provide advice on digital innovation processes and interdependencies.
• Develop and report on KPIs for digital projects.
• Identify and implement improvements for digital standardisation and adoption.
• Collaborate with teams on new digital processes.

Project Management:

• Plan and manage complex digital innovation projects.
• Conduct detailed project planning, set milestones, and assign tasks.
• Monitor progress, adjust strategies, and address risks/issues.
• Analyse data for actionable recommendations and innovative solutions.
• Refine digital project delivery approaches.

Communication & Relationship

• Build effective relationships across divisions.
• Deliver training and presentations on digital projects.

Team & Financial Management:

• Supervise and support junior staff on projects.
• Manage project resources daily.
• Act as budget holder, monitor spending, and manage procurement.

Operational Responsibilities:

• Collaborate on policy and procedure implementation for digital innovations.
• Use IT applications to create reports and maintain project information.
• Undertake R&D activities during project initiation.

General Responsibilities:

• Maintain confidentiality and adhere to data protection guidelines.
• Follow the Trust's Dress Code policy.
• Work flexibly across digital innovation areas.
• Assist with orientation and training of new staff.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

The Digital Innovation Hub (DiH) at UCLH is a dynamic and forward-thinking team committed to using digital technology to enhance clinical care and patient and staff experience. The team is dedicated to fostering a culture of innovation and collaboration, both within UCLH and with external partners like University College London and third-party collaborators.

The DiH is focused on accelerating the use of cutting-edge technology to solve problems that add value to patients, staff, and the wider NHS. It is a creative, collaborative environment, where team members are encouraged to harness their energy and creativity to bring exciting digital solutions to the organization.

The DiH enhances UCLH's capability in bringing tools developed through research safely into clinical practice and creates an environment of ongoing learning around all aspects of digital innovation. This team is at the forefront of digital transformation in the NHS, aiming to tackle problems at pace and deliver successful solutions into clinical and operational use.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England - for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the second year in a row.

UCLH top trust to work at in England - for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person specification

Knowledge & Qualifications

Essential criteria

• Degree and / or an appropriate professional qualification or equivalent
• Project management knowledge acquired through a Project-management qualification or relevant experience
• Sustained record of continued professional development

Desirable criteria

• Masters qualification or equivalent (or working towards same)

Experience

Essential criteria

• Significant experience of managing complex, large-scale and high-profile projects
• Experience of delivering process improvement and transformation projects
• Experience in operating in and managing diverse multidisciplinary team
• Experience of working with and managing external consultants
• Experience of service improvement delivery

Skills & Abilities

Essential criteria

• Effective use of influencing, persuasion and negotiation skills
• Very good written and verbal communication skills
• Analytical and data-evaluation skills, with the ability to solve complex problems
• Ability to present complex data in a clear and easily understood format - both verbally and in writing.
• Strong grasp of managing project finances and budgets
• Work well in highly sensitive and high pressure environments
• Ability to work flexibly in a fast changing environment
• Ability to form excellent relationships with a wide stakeholder base
• Good organisational skills and abilities
• IT Literate

Other Requirements

Essential criteria

• A commitment to promoting equality and diversity in the workplace and in service delivery and development

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage's staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.

Please note that if you are at present in a training position on the 2016 new junior doctor's contract and are applying for a Trust doctor role your salary will not be pay protected.

You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience.

Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

Employer certification / accreditation badges

Documents to download

• Job Description (PDF, 560.3KB)
• Functional Requirements (PDF, 262.3KB)
• UCLH Values (PDF, 860.9KB)