Digital Implementation Assistant Manager - Release UAT - 24 FTC

Job Description

Role: Digital Implementation Assistant Manager - Release UAT

Contract: 24 M FTC

Shift pattern: Full Time

Location: Nottingham

Recruitment Partner: Matthew Nelligan

What you'll be doing

The Boots Digital Implementation team are looking for a Digital Implementation Assistant Manager to play a key role in improving our online customer experience. This opportunity is a 24-month, 37.5 hours-per-week contract at our Nottingham D90 head office.

The Boots Digital team - an exciting team at the heart of Boots UK's growth plans. As customers are changing, so are we! We're focusing on really understanding our customers' needs and making the most of our great products and services to optimise the online shopping experience and drive growth.

The Digital eCommerce Implementation Team sits at the heart of Boots.com with responsibility for the exemplary operational planning, testing, sign off & implementation across all customer channels. This role is within our Release team, reporting to the Digital Implementation Manager and will be responsible for ensuring any releases impacting Digital land smoothly

Key responsibilities

• Supporting the Digital Release Manager by managing the customer facing, digital releases into the production environment
• Liaising with teams cross functionally to understand the elements of each release Ensuring that the exploratory and automated testing for each release is completed to the expected timeframes and to the expected standard.
• Ensuring that progress is tracked, updated and shared across teams, and that any impediments to progress are raised in a timely manner
• Managing defect resolution throughout the process, ensuring that all stakeholders are aware and correct decisions on resolutions are taken
• Responsible for arranging and leading resources out of hours to test each release on go-live mornings
• Lead and support the Digital Release Assistants on a day-to-day basis, helping guide and shape their development with smart objectives through regular 1:1 meetings/reviews
• Accountable for understanding the many different systems and tools that are required to support Boots.com releases
• Working with the rest of the Digital Release team and ensure there are clear handovers in place between projects, release, and incident support - work as one team.

What you'll need to have (our must-haves)

• You will have an inquiring mind, be pragmatic, and hold a strong passion for the business. You will be proactive in your approach, taking ownership of your work
• Work cross-functionally and build strong working relationships with others regardless of their level
• Problem-solving, attention to detail, a structured approach, and a desire to improve business processes will be some of your core skills
• Excellent verbal and written communication skills, and technically savvy with the ability to learn multiple different systems
• Working to tight deadlines under pressure to meet the needs and demands of an online business. You will be required to work and make decisions at pace.
• Please note: With our website available for customers 24hours a day, working times will vary and require early mornings from 3am/4am to ensure everything is perfect for the day ahead

Rewards designed for you

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

A bit about us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What's next

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon.

Be brilliant with Boots.