Digital and Transformation Programme Manager

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YOU MAKE US MORE

Join Moorfields Eye Hospital NHS Foundation Trust

At Moorfields, people's sight matters-and so do the people who make it possible.

For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence.

We're also a vibrant community where kindness, equity and excellence shape every aspect of our work. Whether it's pioneering research through our partnership with UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre or training the next generation of global eye care leaders, we're united by one mission-delivering world-class eye health, sustainably and at scale.

And we're just getting started.

Construction is well underway on our groundbreaking new centre in Camden, a joint initiative between Moorfields Eye Hospital, UCL Institute of Ophthalmology and Moorfields Eye Charity This modern, flexible facility will bring together eye care, research, and education under one roof-enabling transformative innovation and collaboration like never before.

Could you be part of this future? Make us more.

Job overview

The Quality, Service Improvement and Sustainability (QSIS) team are responsible for delivering key programmes and projects within the Trusts Excellence Portfolio. The portfolio covers clinical, operational and digital transformation projects which support the Trust's purpose; working together to discover, develop and deliver excellent eye care, sustainably and at scale.

The digital and transformation programme manager is a leadership role within the QSIS team and will be directly responsible for the management, co-ordination and governance of a range of clinical operational and digital programmes.

Main duties of the job
• Ensure that programme objectives, scope, deliverables, critical success factors and risks are clearly documented and benefits in terms of the delivery of clinical care, cost savings and benefits for patients and staff are clearly identified at the start of each project.
• Establish project teams as required to support programme delivery with appropriate operational, clinical and corporate team membership. Co-ordinate the input of stakeholders and service users to ensure that appropriate options are appraised and delivered.
• Ensuring appropriate engagement with clinical and operational staff throughout the life cycle of projects and programmes, to allow for effective user testing and input into the development and roll out of any new digital products.
• Identify and manage interdependencies between projects and programmes within the excellence portfolio and in the wider organisation
• Perform benefits analysis and baseline current system appraisal before each project and programme starts and ensure there is a plan in place for handover to the operational and clinical leads.

Working for our organisation

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:

• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Detailed job description and main responsibilities

Please see the attached JD and Person spec document for full job description and responsibilities for this role.

Person specification

Experience

Essential criteria

• Project management experience managing multiple complex projects within the NHS or a comparable large organisation, preferably in a service related environment.
• Proven experience of managing major transformational change projects to a successful conclusion including realising objectives and benefits delivery within the project deadline and costs.
• Effective supervision of a project team where you do not have direct line management responsibility. Working with operational managers, frontline operational and clinical staff and third party contractors.

Knowledge + skills

Essential criteria

• Able to manage and influence stakeholders internally and externally at all levels.
• Proven ability to build and develop a successful team for each project, drawn from multiple teams across the Trust.
• Must have experience of managing internal and external stakeholder engagement, including managing relationships and coordinating work between cross-functional teams.

Desirable criteria

• Knowledge of current healthcare policy in the NHS and how this applies to the local health economy.

Qualifications

Essential criteria

• Higher education qualification / masters, preferably in management based studies, or relevant equivalent experience.
• At least ONE of the following or similar: o Accredited QSIR Practitioner o PRINCE2™ or AMP Practitioner qualification o Agile or other similar methodology e.g. Scrum, Kanban, Lean

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying.

Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under-represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity and respect and to deliver above and beyond.

Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work-life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at moorfields.recruitment@nhs.net.

https://www.moorfields.nhs.uk/work-for-us

Employer certification / accreditation badges

Documents to download

• JDPS digital and transformation programme manager (PDF, 400.4KB)
• Staff Benefits (PDF, 865.7KB)
• MEH Privacy Notice (PDF, 138.0KB)