Digital and Operational Resilience (DORA) - Senior Manager

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Digital and Operational Resilience (DORA), Senior Manager

Location: London

Job Summary:

We are seeking an experienced Senior Manager to oversee CBRE's compliance to Digital and Operational Resilience standards e.g. the European Digital Operational Resilience Act (DORA) and lead its implementation and maintenance across the organization. This role will be pivotal in ensuring CBRE's operations meet regulatory requirements, mitigates prevalent IT risks, enhances resilience against digital disruptions whilst fostering a culture of compliance and continuous improvement, and ensuring adherence to industry best practices. We are looking for someone who is proactive, ambitious and is experienced in working in a dynamic international environment.

Key Responsibilities:

• Chair the Digital Operational Resilience risk management committee and lead cross-functional teams to implement regulatory requirements, ensuring adherence to internal standards and industry best practice.
• Perform Business Impact Analyses (BIA) to identify critical and important functions. Work with stakeholders to document recovery strategies whilst evaluating risks and controls.
• Monitor and report on the effectiveness of compliance to regulatory standards, reviewing lessons-learned and recommending improvements.
• Provide training and guidance to staff and conduct annual testing of ICT-related and operational resilience business continuity plans.
• Work closely with internal I.T. teams in the development and maintenance of ICT assets and with Procurement for the oversight of ICT service providers.
• Collaborate with internal and external stakeholders, including regulatory bodies, to stay updated on emerging regulation.
• Prepare and present compliance reports to senior management and the Board.
• Manage compliance audits and assessments, ensuring timely resolution of identified issues.

Experience:

• In-depth knowledge of DORA regulation, ICT risk management frameworks and assessing ICT risks and controls.
• Minimum of 7 years of experience in business continuity, I.T. disaster recovery, risk management, or a related field, with a focus on operational resilience and/or technology.
• Chairing and leading risk management committees.
• Familiarity with and adherence to industry best practices e.g. ISO 22301, ISO 27001 and international regulation on information security and operational resilience.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills, with the ability to deliver and publish risk assessments/business impact analyses, influence and engage stakeholders at all levels.
• Experience with management reporting and external auditor communications.

Working at CBRE

When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You'll realize your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry.

Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do-from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing.

At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills. To discover more about what it's like to work at CBRE, visit Life at CBRE.

About CBRE

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.

Equal Opportunities

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. For information about accommodations we can make during the recruitment process, please visit: https://www.cbre.co.uk/careers/accommodations