Digital and IT Business Process Digitalization Manager Europe

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Company Description

Syngenta Group, a global leader in agricultural technology and innovation, employs 60,000 people across more than 100 countries to transform agriculture through tailor-made solutions for farmers, society, and our planet. Our diverse portfolio encompasses seeds, crop protection, nutrition products, agronomic solutions, and digital services, all designed to help farmers produce healthy food, feed, fiber, and fuel while conserving natural resources and protecting the environment. Our mission is to address critical challenges such as climate change and food security through sustainable practices and cutting-edge solutions, while safeguarding the planet's resources.

Job Description

As a Business Process Digitalization Manager, you will lead our digitalization initiatives. Collaborating with internal and external stakeholders, you will develop forward-looking solutions in automation, analytics, and artificial intelligence. Your role will not only bring expertise but also new perspectives to enhance business process clarity, and execute our process digitalization initiatives effectively, enabling streamlined operations, value creation, and optimized resource allocation.

Responsibilities/Accountabilities include, but are not limited to;

• Recognize Sales & Marketing process optimization and automation potential while building in-depth knowledge of our business processes, aligning industry trends to modernize operations
• Provide expert advice on methodological, technical issues, and solution design leveraging Salesforce, SAP, RPA tools, Workflow automation, AI agents and low-code automation tools
• Analyze customer requirements, create detailed process documentation and application concepts, ensuring solutions deliver agreed ROI and enhance the customer journey through digitized touchpoints
• Implement digitalized business process solutions, coordinate implementations, and collaborate with development teams to ensure value creation, stakeholder satisfaction, and timely delivery of solutions
• Utilize integration technologies and APIs to ensure system interoperability and seamless connectivity across platforms, including ERP and cloud-based solutions
• Ensuring that data generation and collection is central to our process digitalization efforts, laying the groundwork for future AI-enabled use cases that drive innovation and enhance decision-making capabilities
• Apply understanding of Enterprise Architecture principles and frameworks to guide design and implementation of scalable solutions

Qualifications and required experience

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business Informatics, or another quantitative field or equivalent work experience
• Solid experience as a Business Analyst, Product Management, Product Owner, or in a similar IT/Digital implementation role
• Experience driving digital transformation via workflow automation with RPA, Digital Process Orchestration, AI Agents implementation, Process Mining, low-code automation tools, and previous usage of JIRA or other similar epic/user story and task management tools
• Strong expertise in integration technologies/architectures and APIs for system interoperability with background in process mapping using BPMN
• Certification as a Salesforce Administrator or as an SAP Certified Associate - Implementation Consultant (other certifications that would be advantageous include Salesforce Agentforce / Data Cloud , Celonis, Automation Anywhere, Co-Pilot Studio, Power Automate, and CBAP )
• Good knowledge of agile development methods, design thinking, and lean experimentation (familiarity with Agile and Waterfall project management methodologies)
• Strong knowledge of Enterprise Architecture principles and frameworks (e.g., TOGAF and ArchiMate)
• Growth mindset and proactive attitude with exceptional organizational and time management skills, capability of handling competing priorities

Qualifications

Additional Information

Site Details

The role is based in our Global Operations Centre in Didsbury, near Manchester. The site is a local hub for worldwide operations, ensuring growers, globally, have access to the right product at the right time. You will find a dynamic and agile working environment, with a diverse and inclusive culture.

What we offer

• Extensive benefits package including a generous pension scheme, bonus scheme, private medical & life insurance.
• Up to 31.5 days annual holiday.
• Learning culture and wide range of training options.
• Good onsite facilities

Syngenta has been ranked as a top 5 employer and number 1 in agriculture by Science Journal.