Digital Analytics Senior Manager

Role overview:

Digital Analytics Senior Manager
London
Currys London Campus at Waterloo (LHO002)
Permanent
Full Time
Grade 5

At Currys we're united by one passion: to help everyone enjoy amazing technology.As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

This role is the Digital Analytics Expert in providing actionable insight into personalised customer journey and engagement performance.

The role manages will help to maximise the digital commercial performance using a variety of data sources including web analytics, data on traffic, conversion, orders, etc, to drive insights, actions and measurable improvements for Personalisation and Optimisation.

Role overview:

As part of this role, you'll be responsible for:

• Provide regular analysis of the drivers of personalisation and optimisation performance, across different audiences and test scenarios
• Promote a culture of experimentation to ensure that website changes and new developments are tested to achieve results. Collaborating with online teams to identify new opportunities and reach a common goal
• Develop and maintain modelling and reporting solutions that deliver and measure personalised experiences. Proactively review model performance to promote recommended improvements for testing
• Produce insights that are easily understood by an audience with a wide range of data/analytics understanding, creating powerful stories to influence decisions
• Provide regular & ad hoc reporting & analysis; turning this into actionable insight
• Combine multiple data sources and use big data tools to gain a holistic view of customers and their behaviours
• Use statistical techniques to identify drivers of performance, better understand past changes and forecast into the future
• Line management

You will need:

• Advanced numerical and analytical skills, with the ability to use multiple data sources, solve complex problems, identify causation and deliver insightful and practical solutions.
• Proficiency with website analytics software such as Adobe Analytics or Google Analytics, or similar.
• Line management experience
• Experience with PowerBI or other visualization tools.
• Excellent SQL and ML/Modelling skills, particularly with Google BigQuery, Databricks and Azure.
• Experience of Digital Analytics with an online retailer
• Degree or equivalent in relevant field.

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. Alongside 25 days of annual leave (plus bank holiday entitlement) and a competitive pension scheme, you'll find a host of benefits designed to work for you. They include:

• Hybrid working;
• Private Medical Healthcare
• Access to company bonus scheme
• Life Assurance
• Staff discounts and offers

Why join us:

Join our team and we will be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we are in a position to make a real impact on people and the planet.

Every voice has a space at our table and we are committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we will do our best to help.

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