Digital Account Manager, Ecommerce / Online Advertising - French speaking

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Digital Account Manager, Ecommerce / Online Advertising

Connexity, a Taboola company, drives e-commerce success for 50% of the Internet's largest online retailers. We deliver $2B in annual sales by connecting retailers to shoppers on the most desirable retail content channels. As a pioneer in online advertising and campaign technology, Connexity is constantly iterating on products, solving problems for retailers, and building interest in new solutions.

Connexity has recently been acquired by Taboola to make the first Open-Web Source for Publishers connecting editorial content to product recommendations, where readers can easily buy products related to stories they are reading.

We are seeking a proactive and results-driven Merchant Account Manager to join our dynamic team. In this role, you will manage a portfolio of Merchant, Advertiser, and Brand accounts, focusing on building strong client relationships, identifying growth opportunities, and driving revenue. As the primary point of contact for your clients, you will partner with internal teams to deliver exceptional service and measurable success. If you are passionate about e-commerce and digital advertising, we encourage you to apply!

Key Responsibilities

• Client Relationship Management: Act as the main point of contact for assigned merchant accounts, fostering trust and long-term partnerships.
  Proactively engage with clients to understand their business objectives and align them with tailored solutions.
• Revenue Growth & Strategic Planning: Drive account growth by identifying upselling and cross-selling opportunities based on client needs.
  Develop actionable strategies for traffic diversification, budget optimization, and performance enhancement.
• Data-Driven Insights: Monitor and analyze account performance to identify trends, challenges, and opportunities. Provide clients with data-backed recommendations to maximize ROI.
• Cross-Functional Collaboration:Work closely with Sales, Finance, Product, and Operations teams to ensure seamless client experiences. Advocate for client needs internally while balancing business priorities.
• Networking & Representation: Represent the company at industry events, conferences, and exhibitions to build connections and promote our offerings.

Requirements

• Experience & Track Record: 3-5 years in customer success, account management, or a similar role within e-commerce or digital advertising.
  Demonstrated success in achieving revenue targets and maintaining high customer satisfaction.

• Industry Knowledge: In-depth understanding of e-commerce trends, digital advertising ecosystems, and performance marketing strategies.
• Language Proficiency: Must be fluent in French and English (both written and verbal) to effectively communicate with diverse clients.
• Analytical & Organisational Skills: Strong analytical mindset with the ability to interpret data and create actionable insights. Highly organised, detail-oriented, and capable of managing multiple accounts in a fast-paced environment.
• Interpersonal Skills: Excellent communication and negotiation skills with a talent for building and maintaining relationships. Ability to influence stakeholders and drive decision-making.
  Proficient in CRM platforms, Google Workspace, Microsoft Office, and tracking tools for analytics and performance measurement.

Benefits

Voted "Best Places to Work," our culture is driven by self-starters, team players, and visionaries. Headquartered in Los Angeles, California, the company operates sites and business services in the US, UK, EMEA and APAC. We offer top benefits including Annual Leave Entitlement, paid holidays, competitive comp, team events and more! Learning & Development is also of vital importance to Connexity where each employee has their own career plan, and receives their own Annual Learning Budget to spend as they wish.

• Healthcare insurance & cash plans
• Pension
• Income Protection
• Parental Leave Policies
• Learning & Development Program
• Flexible work schedules and work from home/work from office policy
• Wellness Resources
• Equity

We are committed to providing a culture at Connexity that supports the diversity, equity and inclusion of our most valuable asset, our people. We encourage individuality, and are driven to represent a workplace that celebrates our differences, and provides opportunities equally across gender, race, religion, sexual orientation, and all other demographics. Our actions across Education, Recruitment, Retention, and Volunteering reflect our core company values and remind us that we're all in this together to drive positive change in our industry.

#HP