DHCT Programme Manager (RNOH Connect)

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Job overview

Following funding approval by NHS England, the Royal National Orthopaedic Hospital Trust (RNOH) will work with UCLH to implement an extension of our Epic Electronic Health Record (EHR).

The collaboration starts in September and RNOH will be able to utilise UCLH's expertise in designing, implementing, and using Epic since March 2019.

It is expected that Epic will be rolled out at RNOH in November 2025, replacing paper records and many of the current clinical systems at RNOH with a single, fully integrated clinical record. It means that staff can always access the complete, accurate and up-to-date information needed to ensure the best care for patients.

To help achieve delivery of this programme, we are looking for passionate individual to work as a the RNOH Connect Technical Manager within the DHCT Solutions section.

This role will manage the overall delivery of the technical aspects of the RNOH Connect programme. This includes understanding and designing all required technology for this specific Epic solution and ensuring a clear methodology is followed. The key aspect of the role is ensuring that the technology is delivered and meets the requirements captured from both Epic and RNOH. Ensuring that our technology partners are providing the right technologies in the right way will meet this requirement and providing governance to the satisfaction of the DHCT standards will ensure consistency.

Main duties of the job

To be successful you'll need to have previous experience of delivering the technical aspects of an Epic implementation, and to have a good general understanding of Digital Healthcare. You'll be conversant with current technical infrastructure including integration platforms. You'll be as familiar with writing design proposals as you are with explaining technical details to project teams and managing project planning and delivery.

Advantageous would be experience of working with a large outsourcing supplier, writing work packages for them and being able to challenge their high level designs.

If successful, you will be offered this exciting role as a fixed term NHS contract. You will receive your annual increments in line with Agenda for Change.

Roles are full time (37.5 hours) and arrangements can be made to ensure clinical staff can maintain their professional registration.

For further information or an informal visit please contact:
tony.ball@nhs.net

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England - for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the second year in a row.

UCLH top trust to work at in England - for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425

Person specification

Knowledge and Qualifications

Essential criteria

• Educated to Masters level or knowledge demonstrated through experience at Masters level
• Higher professional or management degree or equivalent (or in exceptional circumstances able to demonstrate a significant level of equivalent experience)
• Knowledge and experience of project management using tools such as PRINCE 2, MSP etc
• Deep technical knowledge of Digital Healthcare technology and its implementation and use

Experience

Essential criteria

• Extensive relevant programme management experience with track record of delivery
• Extensive experience of developing and implementing complex infrastructure for Digital Healthcare solutions Significant experience of designing and executing and managing complex, large-scale and high-profile projects
• Significant knowledge and understanding gained through experience of • Techniques for planning, monitoring and controlling programmes • Problem solving techniques • Change management techniques • Quality improvement techniques • Stakeholder management and communications • Risk management and issue resolution • Experience of service redesign and development
• Proven record of success in managing operational change whole also developing and maintaining high standards of quality
• Significant experience of working with partners and stakeholders in delivering sensitive changes to technology
• Experience of working closely with stakeholders to inform and implement initiatives
• A proven success in business planning and in the development and effective implementation of large scale strategic projects

Skills and Abilities

Essential criteria

• Demonstrate a strong understanding of multidisciplinary issues and commitments to multidisciplinary working
• Excellent communications skills including negotiation, with proven ability to liaise effectively within a multidisciplinary team based environment
• Ability to meet deadlines and compete tasks within agreed timescales
• Project management skills
• IT Excellence: high level skills with IT products and exceptional understanding of healthcare solutions
• Strong analytical abilities and problem solving capabilities and a depth of functional expertise in Digital programme delivery
• A sound understanding of the issues affecting the disciplines in this service area
• Practical knowledge of improvement methodologies and change management approaches, and the ability to apply this know-how in pursuit of specific business objectives and bottom-line impact

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage's staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.

Please note that if you are at present in a training position on the 2016 new junior doctor's contract and are applying for a Trust doctor role your salary will not be pay protected.

You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience.

Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

Employer certification / accreditation badges

Documents to download

• Job Description (PDF, 648.3KB)
• Functional Requirements (PDF, 262.3KB)
• UCLH Values (PDF, 860.9KB)