Development Resource Planning Manager

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Job Description

This role will create and lead Development's Capital programme and project resourcing approach to ensure people and resources are planned and deployed effectively across capital programmes. You will turn forecast demand and programme information into clear, practical resource plans that support efficient delivery, improved capability, and value for money.

Responsibilities

• Produce short- and medium-term resource plans aligned to capital and development activity
• Plan, allocate, and balance resources across the portfolio to meet programme priorities while ensuring optimal utilisation.
• Maintain and continuously improve the resource demand forecast model, incorporating programme milestones, pipeline demand, attrition, and capability gaps.
• Create and own the deployment approach for internal, contract, and specialist resources.
• Provide actionable insights on productivity, capability gaps, and resourcing bottlenecks.
• Ensure high-quality Management Information to support: planning, forecasting, People Committee requirements, resource forecasts & demand profiles

Qualifications

• Strong understanding of portfolio, programme, and project management frameworks
• Experience supporting planning activity across programmes or projects
• Ability to use data to inform planning and prioritisation
• Clear written and verbal communication skills
• Experience working with planning tools or spreadsheets
• Ability to manage changing requirements in a structured way

Desirable

• Experience in workforce or resource planning within a complex environment
• Awareness of demand forecasting or capacity planning approaches

About Us

Together, we're working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join Heathrow's Development team and you'll be part of this, making every journey better for millions each year, now and in the future.

We're the team that's responsible for our multi-billion pound programmes to successfully transform Heathrow into an extraordinary airport, whilst delivering outstanding value for passengers and airlines.

Development covers project management, process improvement, business change, master-planning, infrastructure and our ambitious capital investment programmes. This includes Heathrow Expansion, the UK's biggest privately funded infrastructure project and flagship for delivering lasting economic growth.

It brings together people with the skills to deliver prestigious projects that make a lasting impact, from transforming terminals to making big reductions in our carbon emissions.

Every day will test your skills and give you the opportunity to make your mark.

About the Team

Together, we're working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this - providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions.

Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It's a collaborative environment, where you can rely on the support of the experts around you as you take on projects you'll both take pride in and feel passionate about.