Design Manager

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Title: Design Manager (5+ years experience)

Reporting to: Head of Transformation

Hours: 9-5 GMT
Location: Based in the Glasgow office 4 days per week during onboarding, reducing to 3 days per week thereafter, with occasional travel to Edinburgh for company meet-ups.

Salary: £40,000 per annum

Introducing hyble!

Things move quickly at hyble! We're a team of passionate individuals who love what we do and are always striving for the best. If you're looking for a company that values your contributions and offers exciting challenges, this might be the place for you.

We're a fast-growing marketing technology company serving customers in over 50 countries.

Just six years ago, we were a tight-knit team of 12 crammed into a tiny office in a start-up incubator. Fast forward to today, and we've transformed into a dynamic team of over 90 passionate individuals spanning three continents partnering with some of the world's biggest alcoholic beverage brands.

Right now, we're expanding rapidly into North America as a result of signing a transformational contract with the largest Wine and Spirits Distributor in the USA, who also happens to be the 11th biggest privately owned company in the US.

Our Purpose

Our goal is to create a lasting positive impact by disrupting a traditional industry that's operated the same way for over 50 years.

It blows our minds that sales reps have to spend weeks creating something as simple as a poster. And we're horrified by the amount of obsolete Point of Sale we see being sent to landfill. So, we're on a mission to solve these issues once and for all.

Our technology platform "hyble" empowers sales reps in the beverage industry to create on-demand marketing materials that are both brand-compliant and tailored for the specific account. Combined with our enterprise services which enable the change management process and our cloud printing model that enables rapid turnaround print we have a game-changing solution that the market is screaming out for.

This innovative approach makes sales reps lives easier by allowing them to support more accounts in less time while also drastically reducing the production of generic marketing content that often ends up in landfill.

What's it really like to work here

Working with us is a long way from your average job - it's a unique opportunity to collaborate with brilliant people and be part of what could be the most significant chapter of your professional life. It's where you can realize your full potential, take responsibility and make a huge impact.

Here's a glimpse of what it's really like to be a part of hyble:

• Fast-Paced: Our growth is lightning-fast, and the to-do list is never-ending.
• Continuous Innovation: We're constantly building and improving our product, systems, and processes. We're never done.
• Starting from Scratch: We're building supply chains, teams, processes, and systems from the ground up.
• Rapid Expansion: Our organization chart gets a makeover every 30 days as we add new people, teams, and capabilities.
• Resourceful: We've got the backing of big name investors but capital efficiency is in our DNA so we're mindful of every dollar, euro, or pound spent.
• Global Reach: We work across multiple time zones so we're often taking calls at odd hours to support our global teams.
• Versatility: We wear many hats and take on tasks that go way beyond our job descriptions.
• Dynamic Environment: We're in the "messy middle" of the scaling journey so things can get a bit messy and chaotic at times.
• Rewarding: But above all, it's incredibly rewarding, engaging, energetic, exciting, and a lot of fun.

Who we're looking for:

We're on the hunt for the unconventional folks, the non-conformists, the professional punks, and trailblazers. The rebels who are passionate about solving industry challenges. We're seeking the 1% who are determined enough to join our adventure, individuals who will relish challenges, learn daily and are driven to build something extraordinary.

Most importantly, we're looking for individuals who embody our values:

• "We're a Team"
• "We're Humble"
• "We're Resilient"
• "Be Yourself"

Our work ethic at hyble

Our values drive our work ethic. We are looking for people who operate this way as a default setting.

• Commitment: We're fully committed to our vision, goals and each other.
• Hands-On: We're not afraid to get our hands dirty.
• Team-First: The team always comes before individual interests.
• Hard Work: We go above and beyond, because it matters to us.
• Responsible: We treat company resources like they're our own.
• Progress, not perfection: We focus on progress and results, not perfection. We focus on making marginal gains every day and look for shortcuts along the way.
• Accountability: We make it ours and take ownership and responsibility.
• Ambitious: We go big or go home.
• Initiative: We try to see round corners; we spot opportunities, and we always find a way.
• Growth Mindset: We're always learning, we're never done.
• Challenge Convention: We challenge the mindset of "because we've always done this way"
• Empathy: We deeply care about our customers, suppliers, and employees.

If this resonates with you, then read on to discover more about the role you could play in our journey.

About the role:
We are looking for anexperienced Design Managerto lead and oversee our Custom Designand Print team, ensuring that all designs are deliveredefficiently, accurately, and in alignment with brand and compliance guidelines.This role is responsible for resourceallocation, quality assurance, and workflow optimization,ensuring that our design team operates at peak performance while meetingbusiness and client expectations.

As a key role, you will be responsiblefor the line management anddevelopment of an internal team of designers, as well as the coordination of external design partnersto ensure high-priority work is delivered on time. You will play a vital rolein reviewing briefs, assigningprojects, ensuring quality control before proofing, and supporting designerswith asset gathering.

If you are a proactive problem solver with strong leadership and process improvement skills and havea passion for delivering high-qualitydesign solutions efficiently, this is the role for you.

What you'll do:

• Review design briefs and assign projects to team members based on complexity, job requirements, and skillset.
• Balance workload distribution across the internal team and external design partners, ensuring deadlines are met.
• Monitor turnaround times to ensure all design fulfilment stays within communicated KPIs, proactively addressing bottlenecks or backlogs.
• Act as Quality Assurance Officer, reviewing completed designs before proofing to ensure alignment with brief, brand guidelines, and compliance requirements.
• Ensure designs meet state specific and industry regulations, particularly within the beer, wine, and spirits sector.
• Optimize workflow processes, ensuring high accuracy and efficiency in the design output.
• Support our Asset Administrator team to ensure designers have access to all necessary assets before starting a project.
• Collaborate with the Custom Success team and Implementation Director to source missing assets when unavailable.
• Support with ad-hoc print template setup when required.
• Line manage an internal team of designers, overseeing performance management, career development, and training plans.
• Provide mentorship and feedback, fostering a culture of continuous improvement and creativity.
• Identify skill gaps and implement training plans to ensure the team stays ahead of industry trends and software advancements.
• Develop and implement overflow resource plans during peak seasons to prevent bottlenecks, notifying leadership when additional support is required.
• Regularly track time spent on projects versus quoted time, ensuring alignment between effort and cost.
• Flag discrepancies to the customer and leadership teams, adjusting pricing where necessary.
• Identify efficiencies and opportunities to improve the quoting and delivery process.
• Identify challenges in the design workflow and implement improvements to enhance efficiency.
• Work closely with cross-functional teams to streamline processes and improve overall service delivery.

What you'll bring:

• 5+ years of experience in design management, with strong leadership in print production and workflow optimization.
• Proven experience in managing design teams, including performance management, mentoring, and team development.
• Strong organizational and problem-solving skills, with the ability to balance multiple projects and shifting priorities.
• Expertise in reviewing design work for brand compliance, accuracy, and print readiness.
• Exceptional attention to detail, ensuring all assets align with briefs, guidelines, and regulatory requirements.
• Strong communication and collaboration skills, with experience in liaising between design, customer success, and implementation teams.
• Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop) and workflow management tools (Asana, Monday, Trello).
• Experience in cost tracking and efficiency monitoring, ensuring projects remain within budget.
• Ability to identify process improvement opportunities and implement strategic initiatives to optimize workflows.
• Experience managing external design partners and vendors, ensuring smooth project execution.
• Familiarity with print processes, compliance regulations, and industry best practices within the alcohol sector (preferred).

Some candidates may see this list and feel discouraged because they don't match all the requirements. If this is your ideal job please apply anyway, there's a good chance you're more wonderful than you think you are.

What we'll offer

As well as your salary:

• Pension. A combined contribution of up 12% of your salary for your future.
• Reward and Recognition. A bonus scheme based on company performance, with regular recognition along the way.
• Holidays. 33 days including public holidays, with options to buy or sell extra days.
• Giving back. 2 paid days leave to support a charity of your choice
• Wellbeing. We'll support you in looking after your health and wellbeing so you can do your best work. We provide coaching and counselling on demand through our wellbeing partners, Plumm.
• Health Days. 2 full days or 4 half days to take when you need to refuel and recharge.
• Collaboration opportunities. Flexibility to work remotely, with opportunities to collaborate with colleagues and contribute to our culture.
• Grow with us. You'll have opportunities to develop your career in a high pace technology company as part of a great team.
• Personal Investment. We'll invest in your personal development and give you regular feedback.
• Open culture. A place where you can bring new ideas, try doing things differently, and have a real impact.

You could belong here:

To deliver brilliant marketing to hyble's global drinks suppliers and their customers we need to build a company that is reflective of their diversity. We are building an inclusive workplace that promotes and values difference, where everyone, from any background, can do their best work and be proud to belong.

For more information about us visit https://www.hyble.tech/ or check out our socials.