Account Manager, Public Relations

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Do you want to be part of a global team working to drive positive change through technology?

Our work combines storytelling with innovation, ingenuity, entrepreneurialism and creativity.

We work with clients to deliver integrated communications programs for companies at every stage of their journey, from rebellious startups, ambitious scaleups, visionary corporations to industry titans.

Clarity provides fearless marketing and communications consultancy to the world's most progressive companies. We do this by helping to solve their biggest challenges, and supporting their rapidly changing needs, with a strategic creative mindset and constantly expanding best-in-class, full-funnel, specialist services and expertise. We're a global company with an entrepreneurial mindset, meaning agility, growth and a positive culture are essential to who we are.

We are looking for a stellar B2B Tech Account Manager to join our London office. Interested? Read on to find out more information about the role and the fantastic benefits available to take advantage of here at Clarity!

Working as part of our Communications team and closely alongside our insights, SEO, paid media, creative and content teams, you'll manage relationships with clients - ensuring quality, managing expectations, maintaining satisfaction, spotting opportunities and achieving client objectives - and be the lynchpin in a busy press office. You'll have outstanding media relations and top-notch writing skills, whether drafting a byline for deep-tech media or a blog for a client's website.

What you'll do:

• Act as point of contact and relationship manager between our clients and our team, building strong client relationships all while gaining a deep understanding of their business and communications needs
• Write and execute communications plans and oversee the strategic direction for key client accounts
• Work closely with the senior team to identify growth opportunities to help our clients achieve their goals, supporting expansion of new service offerings
• Take part in supporting new business pitches/proposals and prepare briefs, proposals and decks for existing clients
• Manage the onboarding and kick off processes for key new accounts and projects
• Proactively identify and look to solve potential issues or blockers and act as an escalation point for client concerns or troubleshooting
• Take part in agency life, including joining Clarity initiatives, supporting and driving peer-group proposals, attending team socials and generally 'joining in!'

The successful candidate will:

• Have a minimum of two years' experience working with B2B technology brands within agency or in-house, including SaaS and enterprise tech
• Have a passion for all things technology
• Be fearless about giving strategic counsel to clients and have the ability to deliver against communication outcomes
• Enjoy the creative and fast pace of agency life, thriving in an environment of flexibility and change
• Have a proactive mindset, and an ability to work with clients and colleagues from around the world
• Have proven superior communication skills, both verbal and written
• Have strong organisational and time management skills
• Be a team player

Working with us

We combine the fun and pace of working in a local agency environment, with the opportunities of a global team. We take risks, learn, adapt and deliver, giving you full scope to achieve your unique potential in a supportive and exciting environment.

Benefits

We offer a competitive salary and some great benefits, including healthcare, phone allowance, hybrid work, unlimited paid time off (and we mean it!), paid time off for volunteering, generous paid family leave policies and much more.

Clarity is committed to promoting equality of opportunity for all staff and for our clients. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We do not discriminate against staff or clients on the basis of age, disability, neurodiversity, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.