Deputy Team Manager - Step 3 Team Leader

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Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.

We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.

We welcome and encourage application from anyone with protected characteristics, as well as supporting reservists and Veterans who are looking for a rewarding and challenging career within the NHS.

Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance. Working patterns such as: part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexitime working can be explored.

Job overview

An exciting opportunity has arisen with Blackpool Talking Therapies. We require flexible and highly motivated individual to join our leadership team in the Deputy Team Manager - Step 3 Team Leader position.

NHS Blackpool Talking Therapies service is focused on delivering high quality therapy, being amongst the highest performers in the area. Our service achieved all of its national Key Performance Indicators for 23/24, and our patient feedback is excellent. Investing in our team is important to us and we pride ourselves on the support we offer to staff. Additional leadership training will also be offered to support you in your role.

This is an exciting time for NHS Blackpool Talking Therapies. We are continually expanding our service and looking at innovative ways of improving access and deliver treatment. You will have the opportunity to be part of a fantastic multidisciplinary team of staff who are genuinely committed to improving the lives of our service users and carers.

This will be a mainly leadership/strategic development position, the post holder will manage a small caseload in relevant modality to ensure they can maintain accreditation.

Main duties of the job

The successful candidate will a member of the NHS Talking Therapies Leadership team. They will deputise for the service manager and work alongside the Deputy Team Manager - Step 2 Team Leader.

They will play a key role in the day to day running of the service. They will work with the Team Manager and wider Leadership Team to responsively implement and sustain quality improvement strategies, service development and management of the Step 3 Team.

They will work with the senior leadership team and key stakeholders to deliver KPI targets and service improvement initiatives, so the best outcomes for patients are achieved.

They will take the lead in projects, audits and recruitment as required by the service manager.

Working for our organisation

As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents - it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

Our strategic vision is: "As a high performing Trust, operating as part of an integrated care system, we will provide high quality, safe and effective care. This will be achieved in a financially sustainable way, through our skilled and motivated workforce".

Detailed job description and main responsibilities

Job Summary:
The post holder will be responsible for managing the Step 3 Team within the NHS Blackpool Talking Therapy Service.

Responsibility for the leadership and management of the day-to-day delivery of step 3 provision including managing issues relating to HR, performance management, delivery of service KPIs and quality measures.

To work with the leadership team and key stakeholders to deliver KPI targets, agreed activity levels and service improvement initiatives and ensure that the best outcomes for patients are achieved.

Working under the direction of the Service Manager, with colleagues and key stakeholders to ensure the effective delivery of the Step 3 service. This includes planning, delivering, evaluation and development of the services.

To work alongside the team manager to ensure that services are implemented in line with the national guidance and the stepped care model of treatment for people experiencing mild to moderate anxiety and depression.

Ensuring clinical governance arrangements are adhered to, and staff are supported in the delivery/receipt of appropriate clinical supervision providing specialist supervision as necessary.

Maintain accreditation with relevant professional body (BABCP or BACP) and act in accordance with Code of Conduct and maintain own competency to practice.

Person specification

Education and Qualifications

Essential criteria

• Qualification from High Intensity Talking Therapies Course (Post Graduate Diploma) OR Post Graduate Diploma in CBT from a BABCP recognised and accredited course OR Post Graduate Qualification in Counselling or Psychotherapy.
• A qualification in Supervision for relevant modality.
• Up to date BABCP/BACP registration.

Desirable criteria

• Training in Talking Therapies approved modality such as Long Term Conditions Training, Counselling for Depression or EMDR.

Experience and Knowledge

Essential criteria

• Ability to demonstrate a range of post-qualifying experiences in delivering a range of evidence based Step 3 Talking Therapies interventions.
• Experience of working in a Talking Therapies Service.
• Experience of supporting other team members with regards to the implementation of the NHS Talking Therapies model.
• Experience of working on service improvement initiatives relating to the delivery of KPI targets and ensuring the best possible outcomes for patients.
• Experience of responding to patient concerns.

Desirable criteria

• Experience of working in a leadership role/staff management.

Skills and Abilities

Essential criteria

• Ability to meet agreed/specified service targets and support others to do the same.
• Ability to manage own caseload and time and support others to do the same.
• Demonstrates high standards in written communication and able to write clear reports and letters to referrers and maintain a high standard of clinical record keeping.
• Demonstrates a knowledge of the issues surrounding work and the impact work can have on mental health / benefits & employment systems.
• Knowledge of child protection issues and other relevant legislation.
• Evidence of ability to assess and manage risk
• Ability to manage own time, priorities tasks and monitor team performance.
• Ability to use clinical supervision and personal development positively and effectively and able to respond positively to feedback from supervision.
• Computer literate.
• Able to develop good therapeutic relationships with clients.
• Ability to lead and work within a team and foster good team working relationships.

Desirable criteria

• Experience of using IAPTUS clinical record keeping system.

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Any invitation to interview will be sent to the email account stated on your application form.

If the role you have applied for requires a Disclosure and Barring Services (DBS) check we will administer this as part of your pre-employment checks. Please note, you will be required to repay the cost on appointment. This will be collected via a salary deduction. You can choose whether to pay this over 1-3 months from your salary or as a one-off payment on commencement in post. The level of check required depends on the role that you have been offered. Currently the charges are - Basic DBS check £22.00, Standard DBS check £22.00 and Enhanced DBS check £42.00.

You are encouraged where possible, to register for the DBS update service. This is an annual registration fee of £13. By registering for the update service you will not have the additional cost of repeated disclosures.

Should you withdraw your application, you may be required to reimburse the cost of the DBS check.

DBS checks remain free of charge for volunteer positions.

By submitting an application for this vacancy you are confirming your agreement to the above in the event you are successfully appointed.

The DBS Code of Practice can be accessed here.

Please ensure that you read the Person Specification attached below as your application will be judged against this.

Please note that every effort will be made to keep the vacancy live until published closing date, though there may be instances where such interest is generated, that for administrative reasons the post may close earlier.

Please note that in line with national NHS guidelines this Trust operates a strict non-smoking policy. Members of staff are not permitted to smoke on Trust premises or grounds at any time nor take breaks during working hours for the purposes of smoking.

The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Deputy Team Manager Step 3 Team Leader Job Description (PDF, 528.6KB)
• Deputy Team Manager Step 3 Team Leader Job Description (PDF, 400.4KB)
• Guidance on Pre-Employment Checks (PDF, 64.2KB)
• Statement on Recruitment of Ex-Offenders (PDF, 43.2KB)
• Application Guide Booklet (PDF, 511.1KB)