Deputy Team Manager
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Job description
Permanent, Full Time 37 hours per week.
The First Assessment Services is looking for a Deputy Team Manager to join our team at the Front Door of Bristol Children's Services.
The role requires you to provide a high quality, customer focussed service to children, young people, and families that supports early intervention and avoids unnecessary escalation of concerns about children. Providing a high-quality service to professional referrers to the First Response Team, that supports a shared responsibility for better outcomes for children.
Operating as the Senior Practitioner in the team, supporting the First Response Advisors when taking calls and receiving information from the public and referrers, and then recommending the appropriate response. Engaging effectively and respectfully with multi-agency partners in the team and externally, in-order-to provide a holistic response to the needs presented. To deputise for the Team Manager in their absence and be the daily decision-maker.
You will directly manage a small team of advisors or Business Support Officers.
We are an inclusive service and its important that you demonstrate the council's values: Dedicated, Respect, Ownership, Curious, Collaborative.
This is an exciting time to join the team as we embed changes, to enhance our delivery of services to children and families.
The First Assessment Service is moving to City Hall, and is responsible for making rapid, informed and safe decisions for all referrals requesting support or safeguarding intervention for vulnerable children, young people and their families.
We have retained an office presence and recognise the value of working alongside colleagues to support development and promote positive working relationships. We are therefore seeking a Deputy Team Manager who shares this ethos and can work from the office. Some occasional home working will be an option dependant on service need and demand.
You will be joining a stable service with long term, permanent staff, low vacancy rates, and good staff morale.
The role is based at City Hall in the City Centre. There are excellent amenities around the office area. There is no free parking in the vicinity, but the office is easily accessible by public transport.
Please note that this role is also subject to an enhanced DBS Check.
Why Bristol City Council?
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.
Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.
How do I apply?
If you share our values and are ready to be part of our exciting journey please select the apply button below.
To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.
We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.
Should you require any further information or would like an informal discussion about the role, please contact Sonia Gingell, Service Manager sonia.gingell@bristol.gov.uk
At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.
The personal information section (including your name) you'll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.