Deputy Service Manager - Norwich
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Deputy Service Manager - Norwich
Application Deadline: 20 February 2025
Department: Operations
Employment Type: Full Time
Location: Norwich
Compensation: GBP 28,143 / year
Description
Are you looking for a meaningful career? Would you like the opportunity to become a dedicated deputy manager, helping individuals with severe mental health conditions, live the best life possible? As a Deputy Service Manager at NIHCSS you will be supporting the Service Manager and will be responsible for nurturing and inspiring those coming to work for NIHCSS to help ensure we have the best staff team, offering the best support services.
NIHCSS is a partnership with Together and St Martins Housing Trust, both charities that support adults with severe mental health illness. We work with clients to facilitate independent living and believe in a world where anyone with mental health issues can live within their community with the choice and support they need to live their best life possible. As the Deputy Service Manager you will also support the Service Manager to oversee a supported living service.
About the role
Alongside the Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of service delivery, while promoting independence and choice to the people supported in the service. You will support the Service Manager to manage and ensure the delivery of the service's key quality and safety priorities by holding delegated responsibility in key areas of the day-to-day running of the supported living service. You will also have delegated responsibility for the direct supervision and line management of a team of support workers. As a senior member of the team, you will promote and lead good practice at all times.
About you
You will have significant, recent experience of line management/supervision of staff in the field of mental health or social care
You will possess the relevant qualification in the field of housing, social work or similar profession or have the relevant experience
You will need to have knowledge of Housing Legislation and experience of liaising with councils
You will have the ability to lead and manage people and be a role model in all aspects of people leadership, especially performance
If you have the passion for delivering high quality care and support services to people with mental health issues and want to make a difference to enable people to live a more fulfilling and independent life - then this is the role for you!
A full UK driving licence, with access to your own vehicle, is essential for the role.
Benefits
We offer a range of benefits and career development opportunities. We will give you a comprehensive induction, full training and support along the way. NIHCSS are committed to investing in our staff to ensure you have the specialist skills and expertise in your role and to assist you in your personal development. NIHCSS are committed to supporting colleague wellbeing as a priority.
All employees get access to monthly complimentary therapies, regular team off site reflection days, team building days, occasional free lunches and treat boxes, clinical reflection sessions from an external practitioner either in a group setting or on a 1:1 basis, NIHCSS hoodie and welcome pack. Care Friends: Employee referral app - earn money for referring your friends to work for NIHCSS and receive reward points. Free life assurance - 3 x your annual salary and more...
Benefits of Working for Together
At Together we value and encourage diversity and inclusion within our workforce. We are committed to creating a workplace where you can be your authentic self, welcoming applications from people from diverse communities and backgrounds who share our values. As an employer, we are committed to making any reasonable adjustments during the recruitment process.
Successful candidates will require an enhanced DBS check. To find out more, visit https://www.gov.uk/government/organisations/disclosure-and-barring-service. Together is committed to equal opportunities and non-discriminatory practices. Charity No. 211091