Deputy play and youth services manager

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Job overview

• You will support service delivery, staffing rotas, health roster and managing the referral service.
• You will have a key role in service development and leading on practice development and improvement projects for BCYP and wider team.
• This Senior role will be part of the UCLH Therapeutic play and youth services leadership team. Experience in leadership and supporting staff is an advance, but if this is your first leadership role you will be fully supported to gain new skills and learn within our kind and nurturing team.
• Supporting team members through leadership 121s,
• Will be able to continue to expand and develop the service to grow and improve.
• You will have extensive proven experience of working with children and young people in a healthcare setting and be able to deal sensitively with families and colleagues in a fast-paced environment.
• You will be able to effectively prioritise patients and your workload autonomously. You will work as part of a supportive team where play and recreation are valued and respected as an integrated part of children /young people's treatment and your contribution to the patient's pathway will be highly valued.

Main duties of the job

As a deputy play and youth services manager you will co- lead a sub team of the larger team, leading on staffing, rotas and service delivery. Staff support including direct line management for a group of staff including 121s, recruitment, health roster and leadership responsibly.

Providing day-to-day support to team members in clinical areas
organising service delivery cover and planning will be able to continue to expand and develop the play and youth service to grow and improve.

You will have extensive proven experience of working with children and young people in a healthcare setting and be able to deal sensitively with families and colleagues in a fast-paced environment. You will be able to effectively prioritise patients and your workload autonomously. You will work as part of a supportive team where play and recreation are valued and respected as an integrated part of children /young people's treatment and your contribution to the patient's pathway will be highly valued.

As one of three deputy play and youth Services managers
you will Co-lead one of the three sub teams that form our larger play and Youth Services team these sub teams currently consist of
• daycare an outpatient service
• children/young people and young adult cancer services
• inpatient services

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

The post holder will need to be able to work flexible hours to meet the needs of the service.
• The Play and Youth Services Team are a large multi skilled workforce consisting of Registered Health Play Specialists, Youth Support Co-ordinators, Youth workers and young adult support coordinators working trust-wide with 0-25-year-olds.
• The service is led by the Lead for Therapeutic Play, Recreation and Youth Services, 2 Deputy play services managers and Team leaders who have a duel clinical and leadership role.
• You will have support and encouragement to continue to develop and learn within the team including access to ongoing learning, development and training opportunities.

As a member of the play and youth Services leadership team you will work closely with the trust lead for therapeutic play and youth services and the wider senior leadership team in the division to support opportunities for play.

You will be supported to grow and develop as part of a learning and improving team.

Active Registration with Society of health play specialists as a health play specialists' is a requirement for this role or international equivalent.
• The Play and Youth Services Team are a large multi skilled workforce consisting of Registered Health Play Specialists, Youth Support Co-ordinators, Youth workers, young adult support coordinators, play and activity workers and psychological well-being practitioners. The team work trust-wide with 0-25-year-olds.
• The service is led by the Lead for Therapeutic Play, Recreation and Youth Services, a Deputy play services manager and Team leaders who have a duel clinical and leadership role.
• You will have support and encouragement to continue to develop and learn within the team including access to ongoing learning, development and training opportunities.
• Our organisation is driven by our strategic objectives and organisational values, and we look for people who are strongly aligned with them. Kindness safety teamwork improving
• Our Team is a supportive cohesive team who strive for providing top quality support and experiences to BCYP.
• Annual Leave starts at 27 days a year plus bank holidays

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England - for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the second year in a row.

UCLH top trust to work at in England - for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Come and join our team!

We have an exciting and rare opportunity to join the UCLH therapeutic play and youth services leadership team.

We are looking for an enthusiastic experienced registered
health play specialist to join our play and youth services team in a leadership role.

We are expanding our award-winning team with a new deputy play and youth services manager role. You will join two other part time deputies and team leaders in leading the day-to-day service.

You will support service delivery, staffing rotas, health roster and managing the referral service.

You will have a key role in service development and leading on practice development and improvement projects for BCYP and wider team.

This Senior role will be part of the UCLH Therapeutic play and youth services leadership team. Experience in leadership and supporting staff is an advance, but if this is your first leadership role you will be fully supported to gain new skills and learn within our kind and nurturing team.

As an experienced practitioner with extensive experience of working with babies' children young people in a variety of clinical settings you will be an advocate for BCYP accessing therapeutic play and recreation during their treatment at UCLH

As one of three deputy play and youth Services managers
you will Co-lead one of the three sub teams that form our larger play and Youth Services team these sub teams currently consist of
• daycare an outpatient service
• children/young people and young adult cancer services
• inpatient services

As a member of the play and youth Services leadership team you will work closely with the trust lead for therapeutic play and youth services and the wider senior leadership team in the division to support opportunities for play.

You will be supported to grow and develop as part of a learning and improving team.

Active Registration as a health play specialists' is a requirement for this role or international equivalent.

This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425

Person specification

Knowledge and Qualifications

Essential criteria

• Registered & qualified Health Play Specialist holding the Foundation Degree in Health Care Play Specialism or previous HPSC/HPSEB, Edexcel PDC/HND in Hospital Play Specialism or oversees equivalent.
• Further training in relevant field such as neurodiversity, mental health, youth work
• Management training modules.
• Documented evidence of Continuing Professional Development For example; Counselling Skills certificate, Supervisory Skills Training, Presentation skills., Published articles, Conference Presentations
• Detailed knowledge of the principles and application of clinical governance.

Desirable criteria

• Training in ;Guided Imagery, Adolescent Development, Teaching adults
• Bachelor's Degree (or overseas equivalent) in a subject relevant to work with children and/or young people.

Experience

Essential criteria

• Extensive post qualifying, comprehensive experience of working with children and/or young people in a health care setting, in a variety of clinical areas and/or vast experience in specialised field, including individual and group work.
• Participation in recruitment and selection procedures.
• Experience of regularly supporting, teaching, training, assessing and supervising students and/or volunteers.

Desirable criteria

• Management of junior staff, undertaking annual appraisals and PDP.
• Experience of working with children and/or young people with special needs including those with challenging behaviours.

Skills & Abilities

Essential criteria

• Able to communicate complex, information sensitively and effectively with patients, families and staff, in written, verbal and non-verbal forms.
• Supervision and training skills.
• Word processing, Excel and internet search skills.
• Ability to organise and respond efficiently to complex information and comprehend difficult technical and medical information

Desirable criteria

• Training and presentation skills.
• Counselling skills.

Other Requirements

Essential criteria

• Able to work flexible hours and weekends according to needs of clinical area.
• Up to date registration with SoHPS.
• Documented evidence of Continuing Professional Development

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage's staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.

Please note that if you are at present in a training position on the 2016 new junior doctor's contract and are applying for a Trust doctor role your salary will not be pay protected.

You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience.

Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Job description (PDF, 771.9KB)
• Functional Requirements (PDF, 262.3KB)
• UCLH Values (PDF, 860.9KB)