Deputy Pathology IT Manager

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Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification

• To support proactive performance monitoring to ensure that Pathology systems are functioning correctly, take appropriate remedial action, analyser patterns and raise Problem concerns with IT service desk duty manager as required. This would include regular conversations with laboratory staff to understand systems performance.
• To respond to and report equipment failure, irregularities in equipment performance and breakdowns to the appropriate company or Trust department for correction and ensure any corrective actions are applied and tested according to best practice (ITIL) procedures
• To contribute to the production and maintenance of technical documentation and operational procedures.
• To ensure that the minimum downtime results from equipment or software failure, taking personal responsibility for ensuring action is taken as soon as is practically possible.

Person specification

Education

Essential criteria

• Educated to post graduate level or equivalent experience
• ITIL Foundation qualification or experience in leading system change
• Degree is Biomedical Science or related speciality

Experience

Essential criteria

• IT Systems management with multiple integrated system and in a complex stakeholder environment, preferably in Pathology or other clinical systems.
• Line management experience or equivalent
• Significant experience in laboratory systems administration, and end user support
• Production of quality documentation around systems implementation and operation
• Significant experience in Project delivery of complex clinical system or laboratory equipment.

Desirable criteria

• Experience of managing multiple hospital systems, preferably within pathology
• Infrastructure & networking management experience
• Experience of working with systems undergoing constant change, consisting of formal projects and 'BAU' changes
• Staff management
• Supplier Management

Skills

Essential criteria

• Knowledgeable of IT systems management, best practice and relevant standard requirements
• Knowledgeable of information security, data protection, and best practice management of patient and clinical information.
• Excellent ability to analyse systems workflow and problem solve independently
• Ability to build relations with internal and external partners which are critical in securing service delivery and continuous improvement
• Production to complex system documents and standard operating procedures for technical and/or scientific teams.
• Communicates easily with all levels of staff
• Demonstrate the ability to plan over the short-, mediumand long-term altering plans to fit with the rapidly changing environment to ensure target and deadline are met
• Ability to carry out impact analyses of system changes and manage change requests using a structured approach
• Capable of autonomous working
• Ability to deliver structured training users on new systems
• Ability to support operations with writing of test plans and test scripts to manage change safely

Other Requirements

Essential criteria

• Able to work on both sites and to be flexible to meet the needs of the role

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination - What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

Employer certification / accreditation badges

Documents to download

• Job Description and Specification (PDF, 577.0KB)
• Job features form (PDF, 128.6KB)
• Royal Marsden Trust Values (PDF, 715.5KB)
• Workplace Wellbeing and Rewards Guide (PDF, 1.2MB)