Deputy PACS Manager

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Detailed job description and main responsibilities

Manage the housekeeping of PACS/RIS data with the radiologists/radiographers in a timely fashion. Administer the system on a daily basis to ensure correct and efficient operation. The post holder will be involved in auditing, fault reporting, troubleshooting and maintenance of the current PACS and RIS databases. Act as the point of contact for current PACS/RIS equipment suppliers. Support the training of end users to ensure a consistent standard of working practices across
all Trust sites. Assist with to maintain operational knowledge of external service systems (IEP, Medica, etc.) as well as escalating backlogs related to these systems. Comply with the Epsom and St Helier Hospital NHS Trust policies, procedures, data quality policy and rules of confidentiality of information. To undertake any other duties which may be reasonably regarded as within the nature of the duties, responsibilities and grade of the post as defined, subject to the proviso that appropriate training is given.
Work flexibly in order to meet the changing needs of the Imaging service e.g. extended days, attending service disruption issues during out of hours.

Person specification

Education

Essential criteria

• Degree in Radiology, Healthcare IT, or a related field, or equivalent experience.
• Significant experience working with PACS and radiology systems in a healthcare environment.
• Strong understanding of imaging workflows and the integration of PACS with RIS, EPR, and imaging modalities.
• Experience providing technical support, system troubleshooting, and user training.

Desirable criteria

• Further qualifications or accreditation related to digital transformation and deployment

Skills/Abilities

Essential criteria

• Knowledge of DICOM, HL7, and various order comms systems
• Have knowledge of RIS and PACS technology and where these technologies fit in an Imaging Department.
• Experience of providing training and production of User Guides and Standard Operating Procedures
• Basic data analysis experience using standard Microsoft tools.
• Ability to identify the need for and to develop policy to support the operation of complex departmental workflow
• Able to work flexibly based on needs of service.
• Ability to teach and mentor junior staff and new members of staff.
• Understanding of data protection act and issues relating to clinical data.
• Ability to cope with work pressures and manage time effectively
• Ability to make prompt decisions based on knowledge, experience and circumstances
• Ability to work as part of a team

Desirable criteria

• Risk assessment skills
• Experience of providing training and production of User Guides and Standard Operating Procedures
• Ability to work using own initiative at Sector Level but also to know when to seek assistance and guidance.

Experience

Essential criteria

• Up to date knowledge and experience of general imaging techniques and working practices within Radiology Departments
• Data analysis experience using standard tools
• Awareness of clinical governance issue in relation to patient care
• Understanding of factors affecting service throughput and quality
• Knowledge of clinical processes within an Acute Trust setting.
• Experience of systems, maintenance and support within a clinical environment.
• Portfolio demonstrating ongoing CPD

Desirable criteria

• Experience of supporting real-time clinical systems in a demanding environment
• Experience in risk analysis and implementing countermeasures.
• Substantial customer liaison experience.
• Aware of service level management and familiar with service delivery economics.

Communication Skills

Essential criteria

• Demonstrate effective verbal and written communication skills
• Good organisational and planning skills
• Good analytical and problem-solving skills
• Ability to prioritise tasks

Desirable criteria

• Good training skills
• Good public speaking skills

Physical Qualities

Essential criteria

• Sufficient to fulfil the duties of the post with any aids and adaptations
• Maintain professional appearance.

Your application: Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.

References: You will be required to provide 3 years of employment/educational history. We do not accept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.

Closing date: In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Shortlisting: You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly.

DBS: We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.

Disability Advice Line: SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line at:

Telephone: 02082963786

Text: 07501066267

Email: esth.dal@nhs.net.

Our confidential answering service is available after 5pm.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Deputy PACS Manager (PDF, 165.3KB)
• DBS Policy (PDF, 101.1KB)
• We're here to care (DOC, 39.0KB)