Deputy Operations Manager

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George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women's, children's, diagnostic and therapeutic services to a population of more than 350,000 people.

The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.

Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.

Don't meet every single requirement? Studies have shown that women and people of colour aren't as likely to apply unless they meet every qualification of non specialist roles.

We're dedicated to building a diverse, inclusive workplace, so if you're excited about this role and meet our values, but your experience doesn't align perfectly with everything in the Job Description or Person Specification- apply anyway or email the Recruiting Manager to discuss the role further

We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel.

Job overview

Job Title: Deputy Operations Manager

Hours per week: 37.5 hours per week

Perm/Fixed Term: Permanent

Salary: £43,742 - £50,056 per annum

Closing Date: 14th November 2024

Interview Date: 20th November 2024

An exciting opportunity has arisen for a Deputy Operations Manager to join the Medicine Directorate at George Eliot Hospital. The successful candidate will be required to lead, manage and support the development of our services, ensuring continuous improvement to provide operational management of all aspects of the service, including financial, workforce and day to day operational performance.

**This post may close early due to high numbers of applications, so you are advised to apply promptly.**

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

#JoinTeamEliot

Main duties of the job

Support the Medicine Directorate leadership team in the development and provision of a comprehensive, high quality, patient centred care service within the resources available.

The post has key functions: responsibility for the improvement and delivery of targets related to inpatient and outpatient speciality management. Responsible in delivering performance against financial and activity targets; leading the development and delivery of service strategy; organisational development and the management of risk within Medicine

Working for our organisation

Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate employees who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

Detailed job description and main responsibilities

1. Ensuring clear communication providing and receiving complex sensitive information.
2. Uses specialist knowledge across a range of work procedures to implement robust policies for own work area and proposes changes as applicable, to deliver business objectives and agreed targets.
3. Collaborating with the operations manager, matrons and clinical director to ensure sound operational management of all areas with robust systems that are continuously improved.
4. Lead the delivery of operational performance of specialities within the speciality and acute medicine directorate to achieve delivery of national and local targets, the development and delivery of improvement plans and reengineering of roles/models of care.
5. In liaison with the General Manager and the directorate Financial Business Partner agree and deliver against financial and activity profiles for relevant specialities, identify risks and implement and review risk reduction strategies.
6. Responsible for departmental budget and lead Implementation and review robust systems and processes so that speciality budgets are effectively managed and financial balance is achieved, within Trust budgetary rules, Standing Orders and Standing Financial Instructions.
7. Form links with the Bed Management team to ensure effective use of available resources for the division.
8. Responsible for the improvement and delivery of targets by ensuring effective and efficient operation of the specialities within the acute and specialist medicine directorate.

For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.

Person specification

Experience and Knowledge

Essential criteria

• Evidence of continued professional development
• Evidence of service delivery within a healthcare setting, specifically hospital at home either/or CMDU
• Information analysis, business planning in a multi-disciplinary Setting
• Experience of dealing with staff management issues
• Sound leadership abilities

Desirable criteria

• Experience of Project management
• Track record in managing and delivering change programs
• Awareness of current NHS issues

Qualifications

Essential criteria

• Degree or equivalent level of ability gained through substantial NHS experience in a management setting
• Specialist knowledge across a range of work procedures
• Educated to degree level or equivalent experience

Desirable criteria

• Postgraduate Qualification or equivalent

Skills and Abilities

Essential criteria

• Excellent communication skills both written and verbal
• Excellent interpersonal and facilitation skills
• Ability to negotiate, influence and persuade staff at all levels
• Analytical and problem solving ability

Desirable criteria

• Excellent understanding and ability to use IT

Personal Qualities

Essential criteria

• Enthusiastic and self-motivated
• Evidence of continual professional development
• Innovative and articulate
• Ability to work on own initiative
• Good team worker

Trust EXCEL Values

Essential criteria

• Effective open Communication
• Excellence and safety in all that we do
• Challenge But Support
• Expect respect and dignity
• Local Healthcare that inspires confidence

Please note:

George Eliot Hospital NHS Trust utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC where all subsequent information regarding your application will be generated. You will not be able to track the progress of your application or receive messages via the NHS Jobs website. Furthermore, as an employer, we will not be able to respond to any emails/messages sent to us via the NHS Jobs website.

By applying for this post you are consenting to George Eliot Hospital NHS Trust transferring the information contained in this application to its preferred applicant management system, TRAC.

The Job application data you provide will be used to assess your application for employment at GEH, to verify your information and conduct reference checks, and to communicate with you. If you accept employment with GEH, the information collected will become part of your employment record and will be used for employment purposes.

All information provided will be used for recruitment purposes only and processed in a lawful, fair and transparent manner.

Other:

The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, if appropriate for the role, it is a mandatory requirement for all newly appointed staff to complete a Disclosure and Barring Service application.

In response to NICE guidance and to support the reduction of health harm from tobacco, the Trust has a smoke-free site policy which applies to anyone on Trust sites. Staff who smoke will be supported to quit or not smoke whilst on Trust sites.

George Eliot Hospital NHS Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees as they are at the heart of our patients journey. Our aim is to ensure that employees are equally valued, respected, empowered and included within an organisation that is representative of all members of the community. We define diversity as valuing everyone as an individual - taking pride in that we value employees, job applicants, students, volunteers, patients and visitors as people. This is reflected within our excel behaviours with a vision to create a workplace that represents a culture of kindness, joy and inclusion.

Employer certification / accreditation badges

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

• Job Description (PDF, 325.6KB)
• Person Specification (PDF, 107.0KB)
• Functional Requirements OH Form (PDF, 648.5KB)
• Functional Requirements (PDF, 620.0KB)