Deputy Manager

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Job Introduction

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes

Key Responsibilities:

• Understand and deliver all contractual terms
• Communicate any on site client changes to line manager.
• Communicate regularly with client (as agreed)
• Communicate regularly with sub-contractors (as agreed)
• Promote the accommodation and amenity units and act as a Compass Advocate at all time
• Ensure all services are delivered to the correct standard
• To always look out for opportunities to develop our service
• As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency
• Developing contract specifications and SLA's to ensure an optimum service is being delivered
  • To report health and safety issues to your line manager, including all accidents and near misses
  • To promote good safety habits and safe systems of work
  • Deliver training to operate machinery as shown and ensuring that the equipment is used safely and in accordance with current regulations and company policies
  • To demonstrate facilities contract staff are suitably qualified and experienced
  • Ensuring the availability of the right number of trained staff at the right time.
  • Identification and prediction of resource shortfalls and excesses and recommendations.
  • Succession management, long and short terms.
  • Staff reporting, appraisals team brief, standards and expectations.
  • Motivation and cross team co-operation
  • Details of current spend.
  • Ensuring value for money for all areas of expenditure.
• Maintenance of auditable records

Essential:

• This is a varied role, demanding excellent customer facing, people and operational management skills
• Attention to detail and accuracy
• Team management experience, including performance management and development and coaching and the monitoring of service contracts.
• You must be smart, polite and well presented at all times
• Excellent customer service skills
• Strong Team player
• Experience working within a corporate Health & Safety culture
• Experience with Financial Controls
• FM experience is essential
• Driving licence essential

Desirable:

• Previous experience in Aviation
• Maintenance software
• Knowledge of transport management systems
• Experience in multi sites with Compass

About Us

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0805/99249001/52619053/BU

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!