Deputy Laboratory Manager UK
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16th April, 2024
About the Position
The Deputy Laboratory Manager will work at the ALS Inspection Prescot Site. Reporting to the Laboratory Manager UK, the Deputy
Laboratory Manager will be responsible for the management, quality and operational performance of the UK analytical laboratory.
Encompassing all services, operations, processes and controls from sample receipt through to the approval stage within the
Analytical Services function to deliver profitable, efficient and highly accurate laboratory services.
Basis: Full Time , Monday to Friday, Working hours TBC.
Salary: Competitite + bonus scheme
About you
To be successful in this role you will have:
• A degree level qualification in Chemistry.
• Have a minimum of 10 years' experience within the metals and minerals industry.
• Minimum of 3 years working at senior management level.
• Able to liaise professionally at ALL levels with internal and external customers.
• Able to deliver overall and individual commodity analysis services.
• Good commercial understanding and appreciation of factors involved in delivery, quality services and profitably.
• Good understanding of quality and appreciation of factors involved in delivery a quality service.
• Competence with standard Microsoft software packages and well-practiced in preparing Management information and
reports.
• Working knowledge of analysis in the commodity sectors (minerals and metals).
• Working of the factors involved in delivering a quality service to ISO 9001 and ISO 17025 standards.
• Working knowledge of profit & loss systems and the factors involved in delivery a profitable service.
• Professional or academic understanding of science ideally in a scientific discipline.
• Working knowledge of LIMS (Laboratory Information and Management System)
• Sufficient technical understanding and awareness of laboratory services to be able to communicate technical solutions
and methods to reflect best practice
• Able to manage a large team and build positive morale.
Position duties
• Strategic business contribution, planning, and execution within the ALS Inspection Division.
• Delivery of ALS Inspection UK business objectives and targets in cooperation with Finance - Commercial - Inspection -
Assay Customer Services departments- Quality.
• Aid in the allocation of work to laboratory team according to their competence and skill set, knowledge, availability of
equipment and customer requirements.
• Monitor and aid delivery of Key Performance Indicators and targets; liaise with all departments with a view to improving
the efficiency and effectiveness of the processes involved.
• Work directly with departmental laboratory heads as required to maintain and monitor quality, TAT and productivity.
• Take part in and contribute to on-going development programmes to continuously improve efficiency and effectiveness
of the Laboratory.
• Work directly with departmental laboratory heads to plan workflow, and resolve any technical, personnel or quality
issues.
• Undertake other line management responsibilities as required and in accordance with the seniority of the position.
• Responsible for quality of results and laboratory service provision.
• Delivery of customer requirements within required specification and time frame.
• Attend client meetings when requested and respond to clients queries within authorised parameters in a timely manner.
• Escalate client issues as appropriate. Complaint and dispute investigation and resolution.
• To manage and ensure compliance with the clauses of the accreditation standards, ISO 9001:2015 and ISO 17025:2017.
• To participate where required in UKAS/ISO audits of the Quality Management System.
• Assist implementation of effective corrective actions to any non-conformances raised.
• Technical consultancy as required either within the laboratory, to ALS satellite laboratories or for external customers.
• Aid in the recruitment, training and development of the laboratory team to maintain optimum levels of laboratory
workforce and skills across all departments to meet the business needs.
• Evaluate and improve the Laboratory department's skills using performance reviews and monitoring training plans in
conjunction with HR Manager, Technical Manager and Laboratory departmental managers.
• To act and undertake all duties with respect to the lab manager when they are absent.
Employee Benefits
This role will also come with the following fantastic benefits:
Attractive Salary 25 days holiday plus bank holidays Free parking 6% employer pension
Shift Allowance Free staff canteen Life Assurance
This is an excellent opportunity for a motivated and highly skilled person looking to develop their career in an international
company.