Deputy Head of Business Intelligence

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Detailed job description and main responsibilities

• Deputise for the Head of Business Intelligence when required.
• Deputise for any other member of P&I's Senior Management Team when required.
• Work strategically and collaboratively with the other Heads and Deputy Heads of Service within P&I.
• Ensure database maintenance including effective co-ordination and communication with a range of organisations and individuals.
• Build relationships with service users/clients and develop service improvement plans based on user discussion and SLAs.
• To lead on current and future Trust reporting needs utilising the technology available locally and technological advances.
• Regularly evaluate the level of support provided by the team and continuously refine our approach to meet individual needs of each care Group/Directorate within the structure of the wider Business Intelligence strategy.
• Ensure business continuity and resilience in support of Groups/Directorates.
• To ensure that the Trust uses sophisticated analysis techniques and performance management to monitor and report on progress against targets and identify where improvements can be achieved ensuring effective and efficient delivery of services can take place.
• Lead on the research, development and management of technologies and innovations to best facilitate greater utilisation of Trust information by all end users and demonstrating the benefits of new hardware and software technologies to support the operational, business and management aspects of the Trust.
• Support and promote continuous evaluation of existing services and develop alternatives that offer greater benefits through effective collaboration.
• Promote analysis of need, and an ongoing search for appropriate responses that are innovative in their design and implementation.
• Establish excellent relationships with clinical staff, leaders and external stakeholders, promoting joint working with health economy partners and other agencies.
• To work with all members of the wider P&I team and other teams responsible for Performance to ensure that all areas of Performance are monitored effectively and consistently.
• To deliver training and engagement exercises with a wide range of staff to identify need and support users in making best use of BI.
• Effectively present performance insights to a wide range of staffing as required.
• Develop constructive working relationships with Group/Directorate management and clinical teams to ensure that a performance focused culture through assurance of safety, quality and effectiveness.
• To clearly articulate and 'translate' the methodology and output of the departments work.
• Make and support others in making highly complex business judgements involving facts or situations that require the analysis, interpretation and comparison of a range of options (for example as part of development of business cases).
• Exercise sound judgment in the analysis of complex issues, providing realistic options for improvement.
• Support and inform the targeting of resources, monitoring, implementation and evaluation of specific tasks/projects by undertaking complex and detailed information analysis, communications and stakeholder management.
• Lead, monitor, mentor, coach and support the Business Intelligence teams through appraisal, regular supervision, identifying training needs and sharing knowledge and experience to help develop the competency of others and encouraging and developing teamwork.
• Monitor budget and project budgets (processing, invoices and procurement).
• Take a lead role in interpreting guidance in areas of key responsibility and implement key policy/guidance initiatives.
• Undertake any internal or external training courses required by the role, as well as mandatory training in line with UHCW policy.
• Ensure that the team's working environment is safe, kept clean, tidy and fit for purpose.
• Be aware of, and abide by, Trust policies across the whole business.
• Managerial responsibility for the Senior BI & Performance Analysts in line with Trust policy and protocols.
• To cascade knowledge/skills and maintain/evolve the training framework with any new techniques and technologies as necessary.
• Work alongside the Head of Business Intelligence and other senior members of the Business Intelligence teams as well as the wider Performance & Informatics teams to assess and develop improved working practices.
• Develop work plans for the Business Intelligence teams including agreeing, defining and scheduling tasks, and identifying resources.
• Conduct appraisals and personal reviews and work with colleagues to achieve agreed set objectives.
• Ensure that systematic and appropriate communication strategies are in place within the team so that staff can respond quickly to changes as required.

For further details of the role please see the attached job description.

Person specification

Qualifications

Essential criteria

• See supporting documents

Desirable criteria

• See supporting documents

Experience

Essential criteria

• See supporting documents

Desirable criteria

• See supporting documents

Knowledge

Essential criteria

• See supporting documents

Desirable criteria

• See supporting documents

Skills

Essential criteria

• See supporting documents

Desirable criteria

• See supporting documents

Commitment to Trust Values and Behaviours

Essential criteria

• See supporting documents

To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust's Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust's Values and Behaviours which can be accessed on the right side of this page under the job description.
The Supporting Information Section in your application should therefore reflect your understanding of the Trust's Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

The Trust is committed to Equal Opportunities within the workplace. All vacancies will be considered for Job Share unless otherwise stated. All applicants who have a disability and who meet the minimum criteria for the job will be interviewed. Where a post has an overwhelming response, this Trust may use random selection in order to reduce numbers to interview, any disabled applicants will automatically be guaranteed an interview and will be exempt from this process.

In submitting an application form, you authorise University Hospital Coventry & Warwickshire NHS Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you, including Occupational Health data (inoculations and screening tests). This data will be transferred using NHS Electronic Staff Record and third-party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post.

UHCW NHS Trust, by virtue of its Green Plan, is committed to ensuring that the way we provide services minimises the impact on the environment and the future health of the public e.g. zero waste to landfill, reducing our carbon footprint and increasing our recycling and reuse percentages.

If you are successful at interview you will receive a conditional offer of employment and we'll ask you for information so that we can carry out pre-employment checks. You must successfully complete all pre-employment checks to progress to a final unconditional offer.

We must confirm the identity of our staff and their right to work in the United Kingdom. We will ask you to submit proof of your identity and right to work documents via a secure digital platform approved by the Home Office, named TrustID. Alternatively, you may be asked to attend our office with original documents.

Depending on you level of exposure with patients you may be required to undertake a Standard or Enhanced DBS. The cost of this check will be charged to you and will be deducted from your salary over the first 3 months of employment at the current rate.

All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Job Description and Personal Specification (PDF, 704.3KB)
• P&I Corporate Services Handbook (PDF, 765.4KB)
• Welcoming Disabled Candidates (PDF, 376.1KB)
• Candidate Information (PDF, 736.7KB)