Deputy General Manager - Specialist Medicine
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Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
Deputy General Manager - Specialist Medicine
We are seeking an ambitious and motivated Deputy General Manager (DGM) to join our leadership team, supporting the delivery of high-quality emergency and acute medical services. Reporting directly to the Deputy Director of Operations (DDO), this is a key role with both strategic and operational responsibility.
As DGM, you will deputise for the DDO, ensuring that operational performance and strategic objectives are achieved while maintaining safe, effective, and patient-centred care. You will play a vital role in assessing the impact of change, making informed decisions, balancing risks and priorities, and providing expert advice to the Divisional Management Team.
Working closely with the Clinical Director and DDO, you will contribute to shaping and delivering the long-term strategic vision, ensuring services meet both internal expectations and external standards. You will also be responsible for implementing and managing systems and processes that support Trust-wide policies and drive service excellence.
With direct line management responsibility for Service Unit Managers, you will lead performance management, workforce development, and service improvement initiatives, while representing the DDO when required. This is a dynamic role that offers significant scope to influence, develop, and deliver sustainable improvements across Specialist Medicine.
Main duties of the job
Ensure facilities and other resources are available to meet service needs, including analysing and managing space requirements.
Responsible for achievement of national and local targets in conjunction with Directors;
monitor performance against targets, identify areas of concern and take remedial and preventative action as appropriate putting in place plans to improve performance where required.
Respond to any service target breaches in line with Trust standards and put in place remedial plans to ensure such events do not reoccur.
Manage the analysis of data so that the Management team has access to timely and accurate information on all key performance indicators.
Lead on the development of reporting processes from relevant information systems and integrating them into the performance management function.
In conjunction with the DDO, analyse service data to manage demand and capacity, ensuring capacity planning up to 5 years in advance.
Provide information across the Trust on performance involving highly complex facts or situations within the service, including reporting performance to the Board.
Participate in and contribute to Trust wide initiatives and projects as appropriate.
Build effective networks with other departments, working in collaboration to support efficient patient flow. Participate in the Trust On call rota.
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Detailed job description and main responsibilities
Are you looking for an exciting role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early should a high number of applications be received.
Person specification
Qualifications
Essential criteria
- Master's Degree or Equivalent experience
- Management or Leadership Qualification
Desirable criteria
- Project Management Qualification
Knowledge & Experience
Essential criteria
- Significant Experience in a Senior Operational Management role
- Demonstrate Sound Budget Management
Desirable criteria
- Delivery of Organisational Change
- Delivery of Cost Improvement
- Demand and Capacity planning experience
Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold.
Please note, the selection processes at Mid and South Essex NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn't accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
- Job Description (PDF, 402.2KB)
- Privacy Policy (PDF, 441.0KB)
- AFC Pay Poster 25/26 (PDF, 32.3KB)
- Behaviours Framework (JPG, 298.0KB)