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Deputy General Manager

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Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

Job overview

We are seeking an outstanding Deputy General Manager to provide senior operational leadership across these directorates.

As a key member of the WLCH ( West London Children's Healthcare) senior leadership team, you will play a pivotal role in shaping how services are delivered-ensuring safe, effective and compassionate care, alongside an excellent experience for children, young people and their families. You will attend and actively contribute to the monthly WLCH Team Brief, lead directorate boards, and engage directly with teams through local meetings to drive performance, quality improvement and a strong one-team culture.

Working in close partnership with an expert multidisciplinary triumvirate, you will hold collective responsibility for all aspects of operational management and service delivery. This will include oversight of performance, workforce, finance, governance and transformation-translating strategic ambition into operational reality.

This is a senior, high-impact role for a leader who thrives in complexity, values collaboration and is motivated by making a tangible difference to patient care. As WLCH continues to evolve and expand, this post offers a unique opportunity for development, and to help shape the future of children's services across West London.

Our services are organised into three Clinical Directorates:

  • General and Acute Medicine and Surgery
  • Critical Care and Medical Specialties
  • Child Development Services and Neurology

Main duties of the job

  • Be intensely patient focused, ensuring that patient quality and care is at the forefront of their decision making.
  • Be accountable for the operational performance of services within the two acute campuses and two community services that sit within their remit. This will include delegated responsibility for the delivery of high quality patient care, clinical governance, patient safety, clinical quality and delivery of financial targets.
  • Be responsible for setting the strategy and direction of their directorate.
    • Play a key role in supporting the delivery of our aspirations for integrated children and young people's services.
  • Work closely with the General Manager and wider senior leadership team to deliver ambitious plans to transform services for children and young people both within WLCH and across North West London with a focus on improving equity of access and outcomes.
  • Be a visible leader with a strong ability deliver on a complex portfolio of services across multiple sites.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person specification

Qualifications

Essential criteria

  • First degree or equivalent in a healthcare related profession
  • Extensive knowledge of the NHS in the acute sector with up to date knowledge of patient services
  • Evidence of CPD

Experience

Essential criteria

  • Significant experience within the Healthcare sector including responsibility for planning and budgetary control for a group of complex medical/surgical specialities
  • Demonstrable success in delivering large scale change and performance with and through management and clinical teams
  • Track record of performance and financial delivery
  • Experience of managing a leadership structure and developing strong internal governance.

Desirable criteria

  • Well developed IT skills to manage and report on complex performance management information

Skills

Essential criteria

  • Strategic vision - ability to develop and communicate a clear vision for the services and align strategies to long term goals
  • Change management: skilled in leading and managing organisational change including implementing new processes, technologies and initiatives
  • Experience of developing your team to shape excellence in practice.

Right to work

If you need sponsorship to work in the UK, please visit the Home Office website for information on sponsorship and visa status before you fill in your application form. Due to recent changes in the UK immigration rules which affect Skilled Worker Visas, Global Business Mobility, Higher Skill Level and Increased Salary Thresholds, please ensure that you are able to meet the requirements to live and work in the UK before applying. Further information about eligibility is available on

Deputy General Manager

Imperial College Healthcare NHS Trust
London, UK
Full-Time

Published on 03/05/2026

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