Deputy General Manager
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Incipio curates beautiful spaces with vibrant atmospheres for great times.
Vibrancy: the state of being full of energy and life
Our Deputy General Managers are pro-active, insightful, commercial leaders for their teams.
They bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of their teams.
The fifth step on our Career Pathway, Deputy General Managers are the operational heart of our businesses. As a Deputy General Manager with Incipio you will be placed on the Vinco Development Program that gives you 121 time with senior leaders in the business, project based work that will propel you into commercial awareness, put on multiple development courses that will shape you as a leader.
Our spaces are all beautifully unique. We create beautiful venues from unexpected and forgotten spaces. We are looking for impactful people to push the boundaries of hospitality and give our guests a truly unique experience.
Let us take you somewhere else....
We expect you to:
• Have a passion for individual hospitality experiences
• Have full autonomy and ownership of your role
• Put your people first followed closely by the commercial and financial needs of the business.
• See the beauty in being disruptive and ask a lot of questions.
• You implement structure to all aspects of your business and empower your management team to do the same.
• You're obsessed with service standards, guest experience and people development
• You have a big heart and want to impart your knowledge onto your team
• Commercially courageous, ready to make calculated risks using your insight and expertise
• You take responsibility for the health and safety of your guests and team while inside and leaving the venue.
• You lead joyous and independent shifts and ensure high service standards are kept to, including actively coaching your team in their development.
• You are an effective leader who is approachable, honest and support in driving the business forward.
• You actively promote our online compliancy training to ensure the venue and our team are always compliant and safe.
• You motivate and support your team providing priceless insight into your business and your venue.
• You deliver financial and measurable targets with ownership and pride in your venue.
• You adapt quickly to changing environments, taking on new challenges.
• You communicate effectively and clearly.
• Ask for support when it is needed
BENEFITS
• Transparent and fair TRONC payments
• Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards
• Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio
• Career development + opportunity to grow and expand in this role as the business grows
• Company awards and events
• Incentive Trips sponsored by Brands (Think wine trips to Portugal and Ski trips to France)
• 10 paid days sick leave
• Compassionate Leave
• Enhanced Maternity, Paternity and Adoption leave
• Incipio FC + Seasonal Socials
• 50% discount for food and drink in all of our venues
• Length in service; earn additional holiday after 2 years continuous service
Equal Opportunities Employers
Incipio Group are an equal opportunity employer and are committed to a fair recruitment process.
This means we don't require your name, age, ethnicity or gender to be on your CV - it's up to you whether you would like to disclose that information.