Deputy Divisional Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement.

Job overview

An exciting opportunity has arisen within the Emergency Services Division at University College London Hospitals for a highly motivated, enthusiastic and experienced leader to join us as Deputy Divisional Manager.

You will have proven leadership and management skills and experience of delivering excellence. Reporting to the Divisional Manager you will provide strategic and operational support to the Divisional Manager and Divisional Clinical Director. You will be required to work in close partnership with leaders across the division, the Trust and with external stakeholders to continue our improvement journey and ideally will be able to demonstrate experience in leading work with a variety of stakeholders to improve patient pathways and experience.

Main duties of the job

The post holder will be accountable for the operational delivery of emergency services at University College Hospital and will work closely with the clinical, nursing and managerial leads across the division, to ensure the provision of an efficient, safe, effective service that delivers excellent patient and staff experience.

This is a high profile, challenging and rewarding leadership role within the Trust with an emphasis on innovation, achieving operational and financial performance, and improving staff wellbeing. You would be part of a dynamic team who are passionate about improvement and would receive the necessary support to enable you to deliver and continue your career development journey.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

National Hospital for Neurology and Neurosurgery

Royal National ENT and Eastman Dental Hospitals

University College Hospital Grafton Way Building

Royal London Hospital for Integrated Medicine

University College Hospital Macmillan Cancer Centre

The Hospital for Tropical Diseases

University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England - for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the second year in a row.

UCLH top trust to work at in England - for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425

Person specification

Knowledge and Qualifications

Essential criteria

• Masters or equivalent (or able to demonstrate equivalent level of equivalent experience)
• Extensive knowledge within the context of acute inpatient and outpatient services

Experience

Essential criteria

• Significant experience of working at a senior operational management level within the NHS managing multiprofessional complex service/s .
• Demonstrable NHS experience and knowledge
• Extensive experience of service redesign and development of services to support continual improvement and efficiency
• Demonstrable experience of effective budgetary management and control, including achieving targets around cost improvement programmes and other financial targets.
• A proven success in business planning and in the development and effective implementation of complex strategic plans
• A proven record in successful leadership of complex operational change while also developing and maintaining high standards of quality
• Quality focused with and innovative approach and the ability to solve complex problems.
• Experience of leadership of complex services.

Skills and Abilities

Essential criteria

• High standard of written work
• Has a very good understanding of supporting hospital flow.
• Demonstrate a strong understanding of multidisciplinary issues and commitment to multidisciplinary working
• Demonstrates an ability to network and collaborate across health and social care settings.
• Ability to meet deadlines and complete tasks within agreed time scales.
• Analytical & verbal reasoning skills
• A clear understanding of the components of Clinical Governance and how these contribute to an integrated quality service
• IT literate including standard keyboard skills
• Evidence of political awareness and sensitivity to the high profile of the Directorate and the Trust

Communication

Essential criteria

• Highly developed communication skills covering oral and written skills in formal and informal situations.
• Demonstrable negotiation skills

Personal and People Development

Essential criteria

• Demonstrable record of successful line management of staff and proven team leadership and motivational skills.

Responsibilities towards promoting Equality Diversity and Inclusion

Essential criteria

• Demonstratable understanding of the Equality, Diversity, and Inclusion and knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage's staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.

Please note that if you are at present in a training position on the 2016 new junior doctor's contract and are applying for a Trust doctor role your salary will not be pay protected.

You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience.

Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

Employer certification / accreditation badges

Documents to download

• Job Description (PDF, 504.3KB)
• Functional Requirements (PDF, 262.3KB)
• UCLH Values (PDF, 860.9KB)