Deputy Director Southwark
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South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as 'good'.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone's potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I'm going to do is at the heart of everything we do. When you join us, you'll be part of something special.
As a Trust we are happy to talk flexible working.
Job overview
An exciting opportunity has arisen for the role of Deputy Director in the Southwark Directorate
You will be a motivated leader, who can provide operational leadership and play a key role in working with the Directorate Senior Leadership Team (SLT) in the shaping and delivery of our services.
We are looking for exceptional candidates with significant service-level general management experience and the ability to manage a busy operational role whilst undertaking Trust-wide projects, service delivery and performance responsibilities.
We encourage you to apply if you have highly developed communication skills, are an imaginative and strategic thinker, and are creative and determined in your approach. You will be a credible, visible leader and an experienced senior manager who will be able to demonstrate effective people leadership skills together with a track record of operational management, budgetary management and implementing service development and improvements. Your role will help drive transformation as well as financial sustainability in planning, commissioning and running services. You will contribute to the development and implementation of the Directorate and Trust strategies, focusing on delivering targets and service improvements that will enhance patient care, improve the patient pathway, enhance the quality of service delivery and deliver performance targets whilst identifying potential efficiencies.
Main duties of the job
In this role, you will take day to day responsibility for the operational running of multiple services, providing exemplary leadership to staff and ensuring national and local targets are achieved and exceeded whilst ensuring our services meet the diverse needs of the population that we serve.
You will be responsible for the operational day to day planning, monitoring and delivery of patient services within the directorate, in addition to financial performance and strategic responsibility for their development. You will be part of the Directorate's Senior Leadership Team and have line management responsibilities for the General Managers and Clinical Service Leads, working closely as a team to ensure success.
Working for our organisation
(SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.
Detailed job description and main responsibilities
Key Responsibilities:
1) Leadership, as part of the Operations Directorate SLT
1. Provide strong visible leadership across the Operations Directorate to ensure the delivery of high quality patient focused services
2. Drive through the delivery of ambitious targets to continually improve performance within the Operations Directorate.
3. Introduce new and innovative strategies to maximise organisational efficiency.
4. Provide professional support and coaching to the management team.
5. Provide demonstrable assurance that all staff in the Operations Directorate are clear about what is expected and are working together in successful teams to achieve the Trust's vision.
6. Lead on the implementation of new systems, processes and policies.
7. Take the strategic operational lead within the Operations Directorate, ensuring most effective use of resources.
8. To act on behalf of the Service Director as required.
2) Service Development
1. In collaboration with the Clinical Director take lead responsibility for the implementation of improved patient care ensuring and continuously monitor the outcomes of services.
2. To have an active role in determining Operations Directorate priorities and objectives and contribute to the Trust's strategic plan.
3. To provide demonstrable assurance that processes are in place for continual review of services to achieve an optimal fit between clinical service delivery and current best practice.
4. Encourage and promote a quality and improvement agenda to ensure sharing good practice and excellence as appropriate.
5. Provide demonstrable assurance of clinical services delivery and patient outcomes, ensuring Commissioner clarity and effective service strategy within the Operations Directorate, other Operations Directorates in the Trust and KHP Clinical Academic Groups.
3) Operational & Performance Management
1. To manage the operational performance of the Operations Directorate ensuring the delivery of high quality patient care.
2. To develop operational objectives within Operations Directorate, to ensure the achievement of Trust Targets and are consistent with Trust objectives.
3. Provide demonstrable assurance that effective clinical governance, risk management and controls assurance systems and procedures are embedded into the culture of the Operations Directorate
4. Ensure capital utilisation is maximised to optimise productivity and improve patient care including effective infection control systems.
5. Work closely with Clinicians, Managers and Trust Leads to ensure that the Operations Directorate is meeting its contractual obligations.
6. To lead on performance management systems in the Operations Directorate in order to provide assurance to the Operations Directorate Leadership and Trust Board that the Operations Directorate is meeting its statutory and contractual requirements.
7. To lead on wider strategies to deliver integrated models of care as part of the Kings Health Partners mission to develop integrated care in community settings.
8. To lead on the delivery of Operations Directorate performance improvement programmes.
9. To manage the Operations Directorate Business and Planning function and develop and deliver the Operations Directorate business plan cycle.
10. As part of the Operations Directorate SLT, to investigate and monitor with service managers and the Clinical Director SI's complaints and disciplinary issues and provide specialist advice as necessary.
4) Financial Management
1. Work with the Finance Business Partner to provide demonstrable assurance that robust financial management systems and processes are in place to optimally utilise the Operations Directorate budget and resources.
2. Meet annual financial targets including Trust Cost Improvement Programmes (CIP), Commissioner Quality Innovation Prevention and Productivity programmes (QIPP) and any relevant partnership/alliance improvement programmes.
3. Provide demonstrable assurance that all delegated budgets within the Operations Directorate adhere to Trust Standing Financial Instructions and Standing Orders.
4. Establish a system for business risk evaluation of service developments.
5) Governance and Risk
1. Provide demonstrable assurance that patient safety is at the centre of Operations Directorate planning, analysis and performance delivery.
2. Provide demonstrable assurance that the Directorate employs robust risk management and systems for clinical quality and safety improvement.
3. Promote clinical information for benchmarking and audit to improve patient experience and delivery of excellent performance.
4. Provide demonstrable assurance that systems are in place to deliver accurate and timely statutory information (e.g. Data Protection and Freedom of Information).
5. As part of the Operations Directorate SLT, provide demonstrable assurance of strategy and practice implemented to achieve all regulatory duties and other compliance standards.
6) Human Resource Management
1. Develop and maintain robust staff development systems within the Operations Directorate engendering a culture of openness, value and respect.
2. Establish effective communication systems with all members of staff within the Directorate. Communication systems will reflect a two way relationship allowing Trust information to be disseminated, whilst also allowing individuals an opportunity to feedback any ideas or concerns.
3. Work with the HR Function and the HR Business Partners to ensure that all managers and employees comply with Trust policies and procedures, HR best practice and employment law.
4. Provide demonstrable assurance that all direct line management staff in the Directorate are regularly appraised and have a Personal Development Plan.
5. Promote a culture where staff feel empowered and accountable for the service they provide.
6. Provide demonstrable assurance that all staff in the department receive appropriate training and on-going development to enable them to competently and safely fulfil their roles.
Person specification
Education
Essential criteria
- Masters level education in a relevant subject or equivalent post-graduate experience
- Evidence of continuing professional development.
Desirable criteria
- Recognised Professional Qualification in Social Work (DipSW/CQSW), Mental Health Nursing (RMN), Psychology or any allied health/medical profession. (A)
Experience
Essential criteria
- Senior Management Experience in running a large number multidisciplinary teams with significant clinical and business delivery targets
- Experience of leading business planning processes and delivering targets within an agreed budget
- Ability to monitor and evaluate standards for quality within the service
- Experience of managing budgets and resources effectively.
- Experience of involving service users and carers in the development of services.
- Experience of project management.
Knowledge
Essential criteria
- Specialist clinical knowledge relevant to the service, including evidence based practice.
- Understanding of the legislative and quality frameworks that govern provision of mental health and social care.
- Understanding of working in a multi-cultural, inner city environment with diverse communities and complex needs.
- Leadership skills especially the ability to lead and manage change through influence without direct management.
- High level competency in using Information Technology (word, excel, access, PowerPoint etc), especially spreadsheets and databases, to analyse and interpret complex data.
Skills
Essential criteria
- Current good practice in acute and crisis services.
- Knowledge of recent legislation affecting the NHS and local authority.
Desirable criteria
- Knowledge of current research and an understanding of the research methodologies and process.
The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights. We aim to put this commitment into practice by:
- Embedding our commitment to tackling inequality, eliminating discrimination and harassment; promoting equality of opportunity and fostering good relations in our everyday practice
- Ensuring that all our services and all staff understand and support our commitment
- We believe that people who use our services, their carers and our staff, should be treated with compassion, respect and dignity
Please note:
- That all applications for this post will need to be made online
- That you read and understand the Job Description and Personal Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria
- That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received. We advise that you submit your application as early as possible
- That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs
- That should you not have heard from us within three weeks from the closing date your application has not successful
- That priority consideration for applications may be given to at-risk NHS employees
- That should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process
- That we are a smoke-free Trust
SLaM is a Stonewall Diversity Champion , Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe'
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
- Southwark DD JD (PDF, 456.6KB)
- SLaM Staff Benefits (PDF, 1.1MB)
- Happy to Talk Flexible Working (PDF, 680.1KB)