Deputy Director of Patient Safety & Governance

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Apprenticeship Eligibility Criteria

Should this vacancy be recruited as an apprenticeship, the following criteria will apply:

UK nationals or other persons with a right of abode have an eligible residency status if they have been ordinarily resident in the UK or the British Overseas Territories, or the Crown Dependencies (Channel Islands and Isle of Man) for at least the previous 3 years on the first day of the apprenticeship.
To find out why you should apply for a role at Wirral University Teaching Hospital, please view our video and listen to what our staff say working at WUTH is really like: https://youtu.be/Z5oMaNXprn8

Job overview

Are you values led with a passion for governance? Do you have extensive experience of quality governance, compliance and delivering against the patient safety incident response framework within the NHS. Are you looking for an exciting role that will contribute to the development and improvement of services?

Wirral University NHS Foundation Trust are recruiting to the deputy director of quality governance and are looking for a dynamic, patient focused leader to join the team. Reporting directly to the Chief Nurse with responsibility for Risk Management, Patient Safety and Clinical Effectiveness Team, Legal Services Team, Governance Business Partner Team and Complaints Management and PALS Team

The key objective of the role is to provide comprehensive strategic leadership for the quality governance agenda in a busy acute provider.

Main duties of the job

Lead and be managerially responsible for the following teams:
• Risk Management, Patient Safety and Clinical Effectiveness Team
• Legal Services Team
• Governance Business Partner Team
• Complaints Management and PALS Team
Maintain and continually improve systems that underpin an effective Quality Governance system at all levels across the Trust, from ward to board.
Professional leadership and expert advice to the Executive Team and Trust Board on complex matters in relation to all aspects of Quality Governance across the Trust.
To ensure that the Trust is compliant with and making incremental gain against, the Care Quality Commission (CQC) Standards, the NHS Improvement Single Oversight Framework, relevant Health and Safety Standards and the Civil Contingencies Act.
To establish highly effective relationships with internal and external stakeholders, including CQC, ICB and NHSE/I. Managing the delivery of highly sensitive and contentious information when required.
To provide the Chief Nurse and Medical Director with the required assurances for the Board of Directors that the governance and risk management arrangements of the Trust are fit for purpose.
To act as a Trust named Patient Safety Specialist
Ensure effective working with the Medical Examiner's Office and mortality review process
Key meetings required to organise and participate in
• Risk Management Committee
• Quality Committee
• Health and Safety Management Committee
• Patient Safety Quality Board
• Serious Incident Review Panel

Working for our organisation

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Detailed job description and main responsibilities

To provide high quality advice and information to the Chief Nurse, Medical Director and Board of Directors on all matters relating to quality governance.
To develop and influence robust clinical governance policies, procedures and guidelines at an organisational level.
To ensure compliance with Trust policies, procedures and guidelines by taking action or alerting the senior management team, if practice appears to contravene policy or have a detrimental impact on patient care.
To provide direct leadership in the collation of evidence for any external assessment (either announced or otherwise).
To be responsible for advising the executive team, senior managers and other Trust employees as necessary, on complex matters such as legislation, regulations, orders and codes of practice which have a direct impact on clinical governance within the Trust.
To take responsibility for team decisions and be able to manage challenging situations.
To be accountable for the effective management and application of the Trust's Risk Management System.
To be responsible for recording and providing evidence that lessons are learned, and action taken following investigation of adverse events.
To be responsible for storing, safeguarding and transferring clinical governance data in line with national and local guidance.
To provide assurance that clinical quality is embedded at a local level by working in collaboration with the Divisional teams.
To be responsible for the development of a needs-based risk and governance training programme designed to ensure that staff at all levels are equipped with the appropriate skills.
To be accountable for the management and oversight of all rapid reviews and serious incidents using the Trust's Incident Investigation Policy in a sensitive manner, ensuring staff are fully supported throughout the process.

To be responsible for ensuring that remedial action plans are developed and implemented following investigation and that nominated facilitators provide a final report detailing lessons learned and the changes made in practice.
To be organisationally responsible for ensuring that the legal Duty of Candor is enacted where incidents cause significant harm to patients. This will involve ensuring that patients and their families are supported when informed of distressing incidents that have caused significant harm.
To lead and manage the Quality Governance Department by setting high standards, guiding, motivating and developing the team, to achieve high performance and meet the Trust's objectives and statutory obligations.
To be responsible for the effective management of departmental budgets within Quality Governance and contributes each year to financial planning and savings as required.
To deliver the responsibilities of the role under the Health & Safety at Work Act (1974).

Person specification

Qualifications, Specific Experience & Training

Essential criteria

• To be educated at Master's Level or equivalent qualification or have significant senior management experience working at that level.
• Substantial specialist experience in the NHS at a senior level in the field of clinical risk management and patient safety
• Experience of development of healthcare standards, policies, procedures and audit of the same
• Knowledge and experience of working with one of more of the main healthcare regulatory / assessing bodies e.g. Care Quality Commission, NHS Improvement

Desirable criteria

• Current professional clinical registration

Qualifications, Specific Experience & Training

Essential criteria

• Experience of healthcare governance including of patient safety, risk management and assurance Frameworks

Desirable criteria

• Knowledge of Health and Safety legislation and practice, relevant to healthcare

Knowledge and Skills

Essential criteria

• To have excellent written and verbal communications skills enabling effective communication at all levels.
• Ability to write strategy and to have a clear understanding of national NHS strategy and policy
• A track record of building effective working relationships with internal colleagues and across other organisations
• Ability to manage a complex workload under pressure and delegate in order to deliver to deadlines
• Ability to chair senior meetings and lead discussions with teams

Personal Attributes

Essential criteria

• Confident leadership / ability to inspire confidence in teams

Knowledge and Skills

Essential criteria

• Ability to react to sudden changes of workflows
• Ability to present information and train at all levels within the organisation
• Commitment to patients, staff, quality, safety and experience
• Recognition of the importance of showing respect, dignity and compassion to patients and colleagues

You are required to apply for this role via apps.trac.jobs and this is where you will be able to track the progress of your application. This will ensure we deal with your application quickly and efficiently.

Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application throughout the process.

By applying for this post you are agreeing to Wirral University Teaching Hospital NHS Foundation Trust viewing and managing the information contained in the application.

Please note; that if you are offered a position, your personal details will automatically be transferred into the national NHS Electronic Staff Records system (ESR).

The Trust reserves the right to close any vacancies from further applications when we have received a minimum amount of applications from which to make a shortlist. To prevent this happening please complete and submit your application without delay.

Trust policy requires that the cost of submitting & processing a DBS application is met by the successful applicant/s. DBS costs are recovered via salary deduction following starting in post.

If the post you are applying for requires a DBS - Inline with Trust policy the cost of submitting and processing a DBS for successful applications would be met by the individual themselves. The amount would vary depending on the level required: Standard Disclosure £18+£6.50 or Enhanced Disclosure £38+£6.50 (please be aware the additional sum is an administration fee and may increase due to inflation). This will be deducted from your salary, in manageable monthly instalments for up to 3 months following commencement of employment.

The Trust would encourage all post holders who require a DBS for their role to registered with the DBS Update Service. You can find out more information and guidance on how to do this at https://www.gov.uk/dbs-update-service.

The Department of Health and Social Care has released a new publication to support overseas candidates looking to work in health and care in the UK.

The new guidance provides information on the recruitment process that candidates should expect when applying for work in the UK. Please follow the below link:

New guidance for overseas applicants | NHS Employers

The Trust is committed to safeguarding and promoting the welfare of all unborn babies, children and adults and is signed up to both the Wirral Safeguarding Childrens Partnership and the Wirral Safeguarding Adults Partnership Board associated policies and procedures. All Trust staff must be familiar with, and adhere to these procedures. It is the post holders responsibility to attended the Trusts mandatory training Protecting Vulnerable People training, and to follow the relevant Trusts polices and practice guidance.

Employer certification / accreditation badges

Documents to download

• 408-24-830-JDPS (PDF, 229.3KB)
• Guidance Notes for Applicants (PDF, 734.3KB)
• Vision Values Behaviours (PDF, 515.6KB)
• WUTH GDPR Privacy Notice for applicants DBS - May 2022 (PDF, 290.4KB)