Deputy Director of Operations - Medicine and Emergency Care

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Detailed job description and main responsibilities

This is an exciting, fulfilling and challenging role. Working across the Care group and the Division, you will be expected to deliver and pro-actively manage the performance of clinical services, transformational change and identifying service development opportunities whilst maintaining robust business plans.

The post is pivotal to the transformation, development and success of the Division and is a key role in supporting the unified new models of clinical care and managerial leadership in achieving clinical excellence.

Working closely with members of the senior management team, the post holder will ensure the strategic aims and objectives are delivered and achieved. This role will be a key player in supporting the delivery of high quality care for our patients, and will oversee all regulatory standards and operational performance targets.

With strong leadership the day to day experience for our teams is a great one, staff are valued, excellent quality care is provided and the passion for continuous improvement is high.

They will be accountable for devising robust plans which look to sustain achievement of the constitutional (operational) and financial standards, as well as regularly reviewing these to ensure that plans are effective.

The role operates within a complex and challenging environment and we are seeking an exceptional individual with a broad range of skills to be a successful Deputy. The post-holder will need to be an experienced and dedicated health care manager been a General Manager and have Cancer experience.

The successful candidate will require exceptional interpersonal, time management and organisational skills. They will need to have excellent understanding of operational and performance management and significant experience of delivering objectives in a challenging and changing health care environment.

In return, the candidate will have the opportunity to gain extensive experience, autonomy and personal development in a Division that is striving for brilliance.

Person specification

Qualifications

Essential criteria

• Educated to Masters level or equivalent experience
• Professionally trained managerially either via a recognised management qualification or a recognised professional development programme

Knowledge

Essential criteria

• Up-to-date knowledge of NHS system reform policy and other key policy drivers. (Performance Management, operating Framework, capacity planning, payment by results, independent sector development and Foundation Trust issues)
• Knowledge of finance & HR Policies and Procedures in the NHS

Experience

Essential criteria

• Recent senior management experience
• Broad ranging experience of working in different acute services
• Experience in implementing innovative clinically led services
• Clear understanding of transformation programmes and service development and improvement
• Evidence to support programme of personal and professional development

Skills

Essential criteria

• Demonstrable ability in strategic planning
• Demonstrable ability in inter-agency communication and negotiation; including collaborative working
• Demonstrable ability in project management
• Demonstrable ability in implementing change and evaluation (in complex and changing environments to deliver sustainable services)
• Demonstrable ability in analytical skills
• Demonstrable ability in strategic influencing and creativity - to understand complex issues, developing creative solutions to problems and propose solutions
• The ability to grasp critical issues and distil them into clear and manageable priorities, weighing both costs and benefits
• Demonstrable ability to assess the future including ability to see and act on opportunities, implement range of innovative approaches to progress a situation

Please note that we do not accept applications via CV or recruitment agencies.

This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity.

Applications are welcomed from applicants who wish to apply for a position on the basis of a smarter or flexible working arrangement. Where candidates are successful at interview, such requests will be taken under consideration and accommodated where the needs of the service allow.

We welcome applications irrespective of people's age, disability, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

All staff no matter where they work or which age group of patients they work with must be aware of their responsibility to act when they feel a child, young person or vulnerable adult has been or is at risk of abuse.

We are a fully non-smoking Trust. Smoking is completely prohibited in all Trust buildings, grounds and car parks for patients, visitors, staff and contractors.

This Local Employment Partnership Employer shares information about new starters with Jobcentre Plus, for statistical purposes only.

After applying via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via NHS Jobs. If you have a query relating to your application, please contact the Resourcing Team on 01634 830000.

If you have not heard from us within 21 days of the closing date, please assume that you have not been shortlisted on this occasion.

We wish to stress that no discourtesy is intended in following such a procedure, and you should not let this deter you from future applications.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• JD 8C Deputy Director of Operations (PDF, 784.3KB)