Deputy Digital Systems Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Detailed job description and main responsibilities

The key responsibilities for this role included:

1. Management of the Digital Clinical Systems Team.
2. Management of best practice support processes for Incidents, Requests, Change and problems utilising the Digital Department's ServiceNow toolset.
3. Implementing a continuous improvement methodology to the Trust clinical systems and implement best practice clinical and administrative workflows.
4. Responsible for ensuring the EPR is always supported and runs effectively at all times. This includes liaising with required suppliers and 3rd parties and managing conflicting priorities and workloads.
5. Support the embedding of Standard Work across the Trust's usage of EPR and clinical systems.
6. Ensure that all support processes are documented and effectively managed.
7. Ensure the team is managed with robust daily management and other elements of UHCWi Management system (training to be provided)
8. Implementation and management of knowledge management for the support team and support the Digital Clinicians in developing end user knowledge management.
9. Act as a senior member of the Digital Department representing the department at both internal and external meetings.
10. Act as a senior member of the Digital Department support all areas of Digital meet the Trust's requirements.
11. Deputise for the CNIO where appropriate on non-clinical areas.
12. Responsible for the build and any changes to EPR workflows, forms, functionality and configuration items.
13. Responsible for the configuration of all clinical systems managed by the team including electronic document management, Digital dictation\voice recognition, all aspects of EPR including the patient portal.
14. Responsible for Business as Usual (BAU) support for all clinical systems in partnership with the other Digital Clinical Systems Manager who you will deputise for and who will also deputise for you.
15. Support the handover of projects to BAU support ensuring all required documents, processes and training are undertaken by the required teams.
16. Responsible for prioritisation of configuration changes and development work working closely with the Associate Director of Digital - Programmes and the Head of Digital - Programmes to ensure that the key aspects of the Digital Strategy are implemented.
17. Responsible for ensuring consistency of design and build across all Clinical systems.
18. Support the procurement of all clinical systems including creating specifications, scoring and determining requirements for the Trust.
19. Work with the Digital Clinical Team to ensure adoption and embedding of standard work and best practice by staff across the Trust.
20. Contribute to the Digital strategy and help determine the implementation plan.
21. Development of business cases, reports and other papers as needed by the Trust.
22. Support effective supplier management ensuring SLAs and contractual compliance is achieved in the best interest of the Trust. This is supported by senior management and the Digital Contract Management team.
23. This role will require participation in an on call rota to support the Trust's Clinical Systems.

For further details please see the attached job description.

Person specification

Qualifications

Essential criteria

• See supporting documents

Desirable criteria

• See supporting documents

Experience

Essential criteria

• See supporting documents

Desirable criteria

• See supporting documents

Knowledge

Essential criteria

• See supporting documents

Skills

Essential criteria

• See supporting documents

To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust's Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust's Values and Behaviours which can be accessed on the right side of this page under the job description.
The Supporting Information Section in your application should therefore reflect your understanding of the Trust's Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

The Trust is committed to Equal Opportunities within the workplace. All vacancies will be considered for Job Share unless otherwise stated. All applicants who have a disability and who meet the minimum criteria for the job will be interviewed. Where a post has an overwhelming response, this Trust may use random selection in order to reduce numbers to interview, any disabled applicants will automatically be guaranteed an interview and will be exempt from this process.

In submitting an application form, you authorise University Hospital Coventry & Warwickshire NHS Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you, including Occupational Health data (inoculations and screening tests). This data will be transferred using NHS Electronic Staff Record and third-party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post.

UHCW NHS Trust, by virtue of its Green Plan, is committed to ensuring that the way we provide services minimises the impact on the environment and the future health of the public e.g. zero waste to landfill, reducing our carbon footprint and increasing our recycling and reuse percentages.

If you are successful at interview you will receive a conditional offer of employment and we'll ask you for information so that we can carry out pre-employment checks. You must successfully complete all pre-employment checks to progress to a final unconditional offer.

We must confirm the identity of our staff and their right to work in the United Kingdom. We will ask you to submit proof of your identity and right to work documents via a secure digital platform approved by the Home Office, named TrustID. Alternatively, you may be asked to attend our office with original documents.

Depending on you level of exposure with patients you may be required to undertake a Standard or Enhanced DBS. The cost of this check will be charged to you and will be deducted from your salary over the first 3 months of employment at the current rate.

All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders

Employer certification / accreditation badges

Documents to download

• Job Description (PDF, 600.3KB)
• UHCW Post Card (PDF, 114.3KB)
• Candidate Information (PDF, 406.1KB)
• How to complete an application form & Values Fact Sheet (DOCX, 874.6KB)
• Welcoming Applicants with a Disability (PDF, 53.2KB)