Deputy Contact Manager

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37 hours per week

The local authority is committed to drawing on the growing evidence base to developing innovative services which work effectively with families who suffer from multiple symptoms of social exclusion and subsequently depend significantly on a wide range of public services.

Within this context, an exciting opportunity has arisen to be part of the supervised contact service. As a deputy contact manager you will be responsible for supporting children to have quality family time with parents and family members they are unable to live with, as well as supporting the team manager and the contact workers within their role. We are seeking a deputy team manager to join the service who has a 'can do' approach and is committed to the delivery and development of evidence based methods of intervention.

As a deputy contact manager you will work in partnership with the case management teams and have responsibility ensuring children and families supported by the local authority have safe and effective contact sessions in line with current policies, best practice, legislation, procedures, and internal systems.

The ability to greet customers through the medium of Welsh is a requirement for this post.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

An Enhanced with Childrens Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.

A valid driving licence is requirement for this post.

The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.

Closing Date: 22 January 2025

Shortlisting Date: 27 January 2025

Interview Date: 5 February 2025

Benefits to working at Bridgend County Borough Council

Job Description & Person Specification