Deputy Care Home Manager
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About our Home:
Rated OUTSTANDING, The Tudors offers first-class care for residents over 65. Set in the village of Stanground, only a few miles from the city centre and the delightful historical attractions of Peterborough, residents enjoy an ideal base to explore the surrounding areas. Each one of our residents benefits from unique, personalised care, designed to make their stay with us as enjoyable and fulfilling as possible
The post holder will be required to oversee/maintain the care of service users within the Home and in the absence of the Home Manager, to take responsibility for the day to day running of the home.
RESPONSIBILITIES & ACCOUNTABILITIES
• To be responsible for the day to day care of residents, delegating roles to nursing and care staff as appropriate
• To provide clinical supervision to the Registered Nurses. Through supervision ensure that the Registered Nurse team obtain and sustain the clinical competencies necessary to meet the needs of residents.
• To act as a Shift Team Leader and to provide overall supervision and development for care staff.
• To contribute to the training of care staff and other staff, acting as a role model at all times.
• To actively participate in personal and professional development opportunities,
• Monitor, audit and review the service, taking appropriate corrective action where necessary.
• Demonstrate high professional standards and leadership, maintaining any
• appropriate professional memberships.
• Assisting the Home Manager with formal supervision / appraisal of Staff Members in line with company policy, and with on-going informal assessment of the work of Staff Members, to ensure consistently high standards.
• Implement and adhere to Gold Care's policies and procedures, legal requirements and relevant codes of practice.
• To assist with effective recruitment, performance management and deployment of staff to deliver high quality care and support outcomes for people who use our services.
• Liaise with and oversee as required, maintenance contractors and others involved in the maintenance of property, plant and equipment.
• Promote the service and Gold Care through effective communication with other organisations, stakeholders such as people who use services, staff, relatives, medical and social care professionals, the regulator staff and the local community.
• Promote the home professionally and effectively in the community, maintain private bed occupancy and support corporate marketing.
• Ensure that all staff have a focus on excellent customer care to enhance the lives of people who use our services and Gold Care's reputation.
• Any other duties consistent with the business of Gold Care Homes.
PERSON SPECIFICATION
Knowledge and Experience
• Excellent understanding of the regulatory responsibilities of a Deputy Manager.
• Excellent understanding of the principles of high quality, person centered care and support.
• Ability to negotiate and manage a budget
• Knowledge and use of clinical assessment tools
• Understand care planning processes and have experience of writing care plans
• Experience of leading a shift
• Experience of working in the care home environment
• Experience of working with individuals with dementia
Skills and Behaviours
• Excellent communication skills both written and verbal
• Excellent Listening Skills
• The ability to deliver leadership and supervisions
• The ability to work on own initiative without direct supervision
• Maintain a professional manner at all times with regard to
confidentiality, dignity and respect
• Excellent Analytical Skills
• The ability to keep calm in emergency situations
• Flexible manner with a commitment to customer care
• Values diversity and shows commitment to equality of opportunity
• Values health and safety and shows a commitment to ensuring a safe working environment
Equal Opportunities
Gold Care Homes is an Organisation which consistently and positively celebrates differences that we have as people, in its policy and training, describes what we can expect of each other in our conduct. In your job, we expect you to make the fair treatment of colleagues and of those whom we serve a priority.