Deputy Administration Manager

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About The Role

Role: Deputy Administration Manager

Location: Middlewich/Hybrid upon completion of probation

Salary: Negotiable

Our Targeted Lung Health Check (TLHC) program aims to identify lung cancer at its earliest stages, often before patients experience symptoms. This complimentary program is open to individuals aged 55-74 with a history of smoking. Through telephone & face to face screening, we assess our patients' risk of developing lung cancer. Utilizing our advanced systems, we can pinpoint those at risk and, when necessary, schedule them for a CT scan to provide peace of mind or enable early detection.

As a Deputy Administration you will:

• Collaborate with the Administration Manager to oversee the day-to-day operations of our service, including maintaining accurate and up-to-date data.
• Develop and nurture relationships with various departments to ensure seamless coordination and communication.
• Maintain an overview of the entire patient pathway, implementing failsafe activities to ensure patient safety and correct status.
• Ensure adherence to failsafe procedures and maintain thorough documentation of all activities.
• Conduct regular audits and reviews of systems, recommending and implementing improvements as necessary.
• Assist in the development and maintenance of failsafe procedures, incorporating changes and best practices.
• Undertake data quality checks and performance validations to uphold high standards of service delivery.
• Proactively identify and report any incidents or near misses, collaborating with relevant stakeholders to address weaknesses.
• Represent the Administration Manager at meetings as needed, providing comprehensive reports on failsafe activities, issues, and next steps.
• Stay informed about industry standards, protocols, and best practices related to administration and failsafe procedures.
• Uphold strict confidentiality in all aspects of the role, maintaining professionalism and discretion at all times.
• Demonstrate a willingness to learn and adapt to new skills and procedures as required by the role and organizational policies.
• Handle communication channels effectively, including telephone calls, emails, and postal queries from patients and stakeholders.
• Provide support to the Administration Manager on duties related to the TLHC programme as required.

Experience and Qualifications:

• Previous experience in administration or related field preferred.
• Strong organizational and communication skills.
• Ability to work collaboratively in a fast-paced environment.
• Attention to detail and a commitment to data accuracy and patient safety.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Flexibility to adapt to changing priorities and responsibilities.
• Commitment to maintaining confidentiality and professionalism in all interactions.

What's in it for you

What can InHealth offer you?

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more!

In addition to this, we also offer:

• 25 days annual leave (plus bank holidays)
• Company contribution pension scheme
• Refer a friend bonus
• Discounts on InHealth's healthcare services
• Smart tech, Cycle to Work and thousands of discounts and cashback options

About Us

About us:

InHealth Intelligence is part of the InHealth Group which is the UK's largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 4 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving 5 million patients from 1,000 locations by 2025.